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Beware of "Platinum Support" at platinum-support.com - it is a Fraudulent Website

2018-04-05T05:53:03 -  +
Beware of "Platinum Support" at platinum-support.com - it is a Fraudulent Website

I got scammed! I ordered the Turmeric Tablets that would help with weight loss produced by the sisters who had the entire Shark Tank team back them. I even had worked out that this email hadn’t indeed come from my brother-in-law but the rest of the website seems legit 🤦🏽‍♀️! However, I should have figured the Shark Tanks wouldn’t have been behind such an invasive marketing ploy.

Please continue reading below.

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I have checked my card charges and have only been charged once by these people, however, it was twice the amount I thought I was spending. We have left a message with our banking guy but will keep trying to alert the bank. I have tried the toll-free number they supplied in the order confirmation email, to no avail of course! The link below (I have forwarded you) now goes to a "page not found" message, but it is linked to HL Tax Accounting which even has contact details. I have not investigated any of these though.

"Platinum Support" Website at platinum-support.com

"Platinum Support" Website at platinum-support.com

sales@platinum-support.com

1-888-422-9040

+44(20)3318-1178

The following is the order confirmation email I received afterward:

From: sales@platinum-support.com

Dear,

Thank you for your order!

This email contains important information about your recent Turmeric order.

Please be aware that our charges will appear on your credit card statement as "Living Healthy Shop 1-888-809-5767".

Your Order ID is: f6abf9db36-5ababf-9a6690f8-53688745

To reach us, please call 9AM to 5PM PST:

Call us toll free: +64800398739

Your order is now being processed by our shipping department, we'll email you with a

Tracking Number to watch your delivery process within 1-3 days.

Feel free to reply to this email if you require 24/7 support.

Thank you,

The Turmeric Support Team

Please continue reading below.

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Comments, Questions and Reviews ✍
(Total: 7)

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  • Posted: 2018-06-05T16:19:32 by an anonymous user from or near: Boulder City, Nevada, United States

    Ordered Safflower Oil capsules for health and dietary needs. Ordered 3 bottles at $29. each bottle. received 5 bottles. Called and was being billed $199.00. then she said she would take off 50.00 and there would be another item coming out (I believe for 69.00) which I did not order.

    She said she would stop that. We will see when my c/c bill comes. After thinking it over, I called back and said I was returning the 5 bottles. She said they would send me an e-mail with the return information and that there is a $5.00 restocking fee per bottle.

    What a rip-off. I haven't received the e-mail yet. If I don't get it in 24 hours, I will be doing a billing dispute with American Express. Last time I ever order anything online. Buyer Beware

    delete


  • Posted: 2018-06-05T11:49:58 by an anonymous user from or near: Gatineau, Quebec, Canada

    I got caught also! They charged me twice the amount for the first order and then a second amount for a product I did not even receive.

    Same thing : the company seemed professionnal and said to write or call for any problem, that the Customer was important. I cancelled everything 2 times, they told me that Nothing would be charged but changed their mind by saying that it was to late because the item was already sent. I did not receive it, so I asked that they refund the amount on my credit card but they refuse because I did not called to get a return number to... put on the invisible package!

    I am writting email daily since May 30rd to settle that problem. I called them today. One representant haung up, the secund one promise to transfer to a supervisor. I had to press 9 to get a call back. I am still waiting...
    C'est une arnaque! Ne vous laissez pas prendre...

    delete


  • Posted: 2018-05-04T11:52:13 by an anonymous user from or near: Daingerfield, Texas, United States

    I too have now received this scam email from this outfit: And of course the toll free # is always busy:

    "Dear J........,

    Thank you for your order!

    This email contains important information about your recent CLA Safflower Oil order.

    Consistent and proper use of CLA Safflower Oil is essential for maintaining a healthy & lean body. A refill has been shipped to you with a fresh 30-Day supply of CLA Safflower Oil.

    For best results, be sure to take your CLA Safflower Oil supplements once a day with breakfast or dinner. This is a notification that your refill has been shipped!

    CLA Safflower Oil – ORDER DETAILS:

    Total Charge (with free-shipping) = $69.85

    Please be aware that our charges will appear on your credit card statement as " Herb Vitamins 1-888-849-8039 ".

    Your Order ID is: a2994e6277-5aeb84-4333e126-87368184

    To reach us, please call 9AM to 9PM PST:
    Call us toll free: 1-888-422-9040
    International: 44(20)3318-1178

    Your order is now being processed by our shipping department. We will email you with a Tracking Number to watch your delivery process within 1-3 days.

    Please feel free to reply to this email, should you require 24/7 support.

    Thank you,

    The CLA Safflower Oil Support Team

    ***Important, if for any reason you do not wish to receive this portion of your order, please contact us within 24 hours to cancel.***"

    delete


  • Posted: 2018-04-13T13:40:41 by info

    Received via email:

    "This is a phishing scam, I ordered one item but realised too late it was a scam. I changed my credit card and will keep checking my bank .

    Begin forwarded message:

    From: Sales Support
    Subject: Important – Turmeric Order Confirmation .:
    Date: 13 April 2018 14:05:25 BST

    Dear Sara Trist,

    Thank you for your order!

    This email contains important information about your recent Turmeric order.

    On March 16, 2018, you also ordered a 30-Day Supply of SMART CLEANSE DETOX
    to speed-up & enhance your weight loss experience. You are now at the optimal time to begin your important weight loss cleanse, and your order has been shipped!

    SMART CLEANSE DETOX – ORDER DETAILS:

    Total Charge (with free-shipping) = $44.95

    Please be aware that our charges will appear on your credit card statement as "Pure Health Formulas 18003130702".

    Your Order ID is: eb1bf6c4b7-5aabad-304a1e16-88760323

    To reach us, please call 9AM to 9PM PST:
    New Zealand:
    Call us toll free: 64800398739

    United States of America:
    Call us toll free: 1-888-422-9040
    International: 44(20)3318-1178

    Your order is now being processed by our shipping department, we'll email you with a Tracking Number to watch your delivery process within 1-3 days.

    Feel free to reply to this email if you require 24/7 support.

    Thank you,

    The Turmeric Support Team

    ***Important, if for any reason you do not wish to receive this portion of your order, please contact us within 24 hours to cancel.***"

    delete


  • Posted: 2018-04-05T06:30:39 by an anonymous user from or near: Los Angeles, California, United States

    I ordered one product (Skin Tag Removal Solution) from this company (Skincell) after seeing their Facebook advert and link. The product did not work by the way! I have since received another product from Skincell (Healing Cream) that I never ordered and they have taken $69.85 out of my bank account. I have just today received another email confirming a third order for another product (unidentified as I have not received it yet) and a further $44.95 has been taken out of my account as they have obviously kept my Debit Card details from the first transaction. I have sent two emails requesting the cancellation of the 2 x unauthorised transactions and refund in full of both amounts.

    delete


  • Posted: 2018-04-05T06:11:31 by an anonymous user from or near: New York, United States

    I ordered one (1) bottle of cla safflower oil with satisfaction guaranteed or your money back. I received five (5) bottles from a warehouse company, w/automatic replenishment order (per their own terms) every 60-90 days. I already was charged for five bottles instead of the one I ordered, and now they want to send another five every 60-90 days, so I immediately contacted the company that I made my purchase through and asked for the link to process my return; they waited a long time to respond and when they did, they told me no returns, but then also said by the time they deduct for restocking, shipping, and whatever else, I might as well keep my order. They will not stop the replenishment orders from what I am told. I had to contact my bank and credit card company to settle the matter.

    delete


  • Posted: 2018-04-05T06:05:31 by an anonymous user from or near: Pompano Beach, Florida, United States

    I ordered 3 bottles of Forscolin I was sent one but charged for 3. I was then sent another product that I didn't order and charged for that product. When I didn't accept the product delivery it was returned and they wouldn't return my money.

    delete