"Apple iCloud Storage Cancel or Downgrade Order Notification" Phishing Scams

"Apple iCloud Storage Cancel or Downgrade Order Notification" Phishing Scams

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Apple customers are asked to be aware of fake "Apple Cancel or Downgrade Order Notification" iTunes invoices (see below), which claim that they have purchased iCloud storage, and if they did not authorize the purchases or payments they should cancel or downgrade it. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

Sample of an "Apple iCloud Storage Cancel or Downgrade Order Notification" Phishing Scam

From: Apple Billing <secured-uppds-account-auth-lang-en-sxvefdertdcfsdauth13 @janganpanik.net>

Sent: Saturday, May 19, 2018 2:58:22 PM

Subject: RE : [Alerts - Recent Activity] Your payment has been Scheduled [CONFIRMATION]

Dear Client,

This email confirms payment for the iCloud storage plan listed below. You will be billed each month unless you cancel. *To cancel, downgrade your storage plan from your iPhone, iPad, iPod touch, Mac, or PC.

Order ID : SN8S97DG028

Date of Purchase : Saturday, May 19, 2018

Payment Method : iTunes

Item : 2 TB Storage

Subtotal : $19.99

Tax : $0

Total : $19.99

You may cancel or downgrade from your device at any time. You may contact Apple for a full refund within 7 days of a monthly subscription upgrade or within 15 days after a yearly payment. Partial refunds are available where required by law.

Click For Cancel or Downgrade >

*Please feel free to use support. You can check the details of the product, download the latest software update, share hints and solutions with other users. Also,You can choose the method that is most suitable for you.

TM and Copyright © 2018 Apple Inc. All rights reserved.

Apple ID | Support | Privacy Policy

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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Comments, Questions, Answers, or Reviews
(Total: 4)

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  • April 18, 2019 at 2:25 PM by an anonymous user from Concord, New Hampshire, United States of America

    Is this a scam?

    iCloud <do_not_reply@email.apple.com>

    Thu 4/18/2019 1:05 PM

    Dear xxxxxxx,

    We were unable to successfully bill your payment method. As a result, your 50 GB storage plan has been cancelled effective today and we will no longer bill your payment method.

    The iCloud Team


    • April 18, 2019 at 2:55 PM by info

      We cannot tell by looking at the text from the email. We need the actual email to determine if it is a scam or not.

      But, you can sign into your iCloud account and view the notification there. If there is no notification, it is a scam.

      Instead of clicking on links in emails, always go directly to your account and check for status and notifications.


  • November 16, 2018 at 11:24 AM by an anonymous user from Richardson, Texas, United States

    I had an experience once that Apple wanted to charge me for something I didn't want, so when I saw this Ithought here we go again.

    However when I clicked on the link, it was not found. It was over 2 weeks old, so I guess it was remove.

    Thank Goodness so I started searching scams. Thank YOu


  • October 23, 2018 at 8:01 AM by an anonymous user from Albuquerque, New Mexico, United States

    I just received an email from "Apple iCloud" stating that I am being charged $15.85 monthly for 1 TB storage in the cloud. In truth, I recently maximized my minimal storage that costs $0.99 monthly and authorized a modest increase.

    So, now I'm wondering if there is a security breach with Apple that this scammer got my email?

    The ONLY way that I realized this is a scam is a grammatical error in the explanation. Otherwise I was very tempted to click the link to cancel the order. Instead I googled "Apple iCloud storage scams" and found this explanation.

    Thanks very much to whoever created this site!! It's dangerous out there, so be careful.


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"Apple iCloud Storage Cancel or Downgrade Order Notification" Phishing Scams