Is Charmcoco an Untrustworthy Online Store?

I ordered four shirts back in December. Over $50 worth and I’ve still not received them. I’ve sent them emails they’ve answered me a few times but now I can’t get any answer from them. You can only blame it on coronavirus for so many months. I guess I’m out my money. After reading these comments I’m sure of it.

I placed an order back in October of 2019 an I've never received the items! I email them and no answer! Pitiful

I order 3 Harley Davidson shirts from charmcoco also . The company had sent me a text, telling me that my shirts had been shipped. I tried tracking the order , don't believe I will be able to. It said not until UPS got it . After reading these comments I need to contact my bank .

I ordered 3 shirts back in December 2019. I still haven’t gotten the shirts and definitely can’t get a response from them. Sounds to me like we are all screwed

Dropshippers one article from Hong Kong, one from Melbourne, all poor quality not as described. I had to report them to Cyber security in my country to get my money back. They lied to Paypal and me.
I'm lucky PayPal are returning my money. Newfashion is the other name they trade under. Don't waste your time and money

I ordered 1 shirt Oct 1st and still have not received it. They keep giving me excuses also as it was such a hot item that there making it in bulk order & they can't give me a specific date when I will get it. I can still cancel it. But I'll wait & see. Then I'll email this scam notice to them.

Ordered Oct 10 and received 2 of 3 shirts in mid-November. The 2 looked nothing like the picture. They gave me a 25% refund and the tops went into the donation bin. I emailed yesterday [12/4/19] about shirt #3 and they gave some excuse about bulk something. I said I want it canceled and refunded..... we will see.

Same here! Ordered 4 items October 7th, recently received two items... nothing like the pictures...wrong colors with dye damage and spots on one of them. They said I could return them but it would be a lengthy and expensive process since the company was in China, OR they'd refund 20%! I wrote back and said that was ridiculous! They wrote and said they'd refund 25% or I could go through the process of returning them. As for the two missing items, 4 more emails...no response at all regarding those.

this company is a nightmare. they finally cancelled my order after almost 2 months and promised to refund my money to my paypal account. they have sent me about 20 emails of excuses and still no money or product.

I ordered 4 items from Charmcoco on October 1st, 2019 and have only received 1 so far. I keep sending emails and they continue to have excuses as to why I haven’t received the remaining order. What I did receive was not the quality I expected. The remaining items were Harley Davidson s shirts which I have not received. Buyer beware!

Same here! Ordered 4 items October 7th, received 2! Wrong colors, one has dye spots on the front! When I complained they offered a 20% refund and said that I could return them but they'd have to be returned to China and that it would be very expensive! Today they offered 25% and said if I decline I'd have to go through the return process.
Even after several more emails regarding the missing items, I've received no response.

I ordered and never recived half my order and what I did get looked nothing like the picture I emailed them to get a refund; they never emailed me back so I have to have my bank step in

Be sure you know what you are getting when you order from them. If your unhappy with your purchase( my shirt I ordered looked so cheap!) But to return from the US is expensive so you might as well keep it