USAA Bank Policy Updates Phishing Scam

USAA Bank Policy Updates Phishing Scam

The email message below with the subject "Notice of Policy Updates," was NOT sent by USAA. The phishing email was created by scammers to trick USSA customers into entering their user names and passwords on a fake USAA website. Once the potential victims enter their usernames and passwords on the fake website, it will be sent to the cyber-criminals, who will use the information to hijack the victims' accounts and use them fraudulently. So, recipients who have received the phishing email message, please do not click on the link or follow the instructions in it.

The "USAA Notice of Policy Updates" Scam

From: USAA <>

To: Recipients <>

Sent: Sat, Oct 5, 2019 7:55 pm

Subject: Notice of Policy Updates

Dear valued USAA member:

Due to concerns, for the safety and integrity of the USAA

account we have issued this warning message.

It has come to our attention that your USAA account information needs to be

updated as part of our continuing commitment to protect your account and to

reduce the instance of fraud on our website. If you could please take 5-10 minutes

out of your online experience and update your personal records you will not run into

any future problems with the online service.

Once you have updated your account records your USAA account

service will not be interrupted and will continue as normal.

You will need to download and open the document attached

to this e-mail in order to verify your records. Please follow

the instructions from the document.

USAA, 9800 Fredericksburg Road, San Antonio, Texas 78288

USAA means United Services Automobile Association and its insurance, banking and investment affiliates.

The fake website that the link in the phishing email message will take the potential victims to, was created to look exactly like the USAA website, to trick potential victims of this phishing scam into entering their USAA banking sign-in or login information on it, thinking that they are on the legitimate USAA website located at If potential victims enter their banking credentials on this bogus website, it will be sent to the scammers behind the fake website. With their banking credentials, the cybercriminals will be able to gain access to their USAA accounts.

Victims of the phishing scam are asked to change their USAA password and contact USAA immediately.

This USAA phishing scam is similar to "Upgrade Your USAA Account”.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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  • July 30, 2020 at 5:23 AM by an anonymous user from: Raleigh, North Carolina, United States

    I have received an email supposedly from USAA that may be a phishing attempt:

    -Original Message-

    From: USAA <>

    Sent: Tuesday, July 28, 2020 10:37 PM

    Subject: You Have a New USAA Document

    To ensure delivery to your inbox, please add <> to your address book.




    USAA # ending in:1043

    New Document for You

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USAA Bank Policy Updates Phishing Scam