Is Videals Store a Scam Online Shop?

Hi my name is Nector in December 23. I order heat jacket and battery for the jacket. I receive the tracking number but never received merchandise.

Ordered their Christmas special in November for a vest, gloves, and jacket. Tried canceling ordered after a month of no products, gave me a Fed Ex tracking number. Received the goods at the end of January. I tried PayPal to get my money back, but since goods were delivered 1.5 months later, I could not get a refund. Emailed company and they said to send a picture of the products, I did. Never got a return address. I plan on continuing to email them daily. I suggest we all do the same. Do not order from the company, products are cheap and they do not follow their promise of 100% guarantee.

I tried cancelling the same day. They responded 3 days later for a reason. I didn't see it. I ordered November 23, cancelled November 23,they shipped in January. I tried to get cancel it. They never replied to my emails and told Citibank that I didn't return it. I can't get it off my credit card. I think I need to call the Attorney Generals number at this point.

I ordered a vest and pair of gloves the first of November for a Christmas gift. After NUMEROUS emails, I finally was sent a tracking number; however, when I tracked it, everything was written in Chinese. After several more emails, and several more weeks, I finally received my order last week (mid-Jan). The gloves are great but the vest is WAY too small. I ordered a 2X, not knowing it was not US sizes, and this vest is about a small-medium in US sizes. Very disappointed! I won't try to send it back, but will find someone to give it to. DO NOT ORDER FROM THIS STORE!

I ordered 2 vests on Dec 16 2019 I ordered 2 vests as Xmas presents. I emailed the company and I received another email saying that it’s on it’s way. Well, here it is, Jan 22, and no vests

I ordered 2 vests, paid through PayPal on Dec. 16, 2019. I filed a "did not receive item" through PayPal on Jan 6,2020. Finally got refunded on Jan 17. I have researched many companies, many sites and it seems 99% of them come from China, via the UK, via India. I ordered through Videals but discovered the company has many different names and no way to contact any of them. The legit ones sold are going to cost anywhere from $160 to $350. So that old saying if it sounds too good to be true it probably is. I should have heeded that. But PayPal refunded within 32 days so don't wait to file a claim.