"American Express Profile Failed Validation" Phishing Scam

Mar 29, 2019 2019-03-29T16:15:48-05:00
Mar 29, 2019 2019-03-29T16:18:05-05:00

Online Threat Alerts (OTA)

American Express users, the "Profile Failed Validation" email below is being sent by cybercriminals to potential victims, with an attached form or HTML Webpage requesting personal and financial information. American Express will never send their users an email message with an attached form or HTML Webpage requesting personal, financial or account information. Therefore, American Express users are asked to delete email messages with an attached form or HTML Webpage requesting the same information.

Advertisements - Continue reading below

Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.

The "American Express Profile Failed Validation" Scam

Date: Friday, March 29, 2019 1:22 PM

From: American Express AmericanExpress@dccnotify.com

AmericanDruid

AmericanScout

Hello to Primary Card Member

Account: 100038

We're reaching you on a recent fixes on our Online Service Platform and we feel the need to re-assess cardmember's profile.

At the time of assessment, your profile failed validation at diligence check attempts.

However, For security reason, We declined access to card member's profile and request that you confirm what we have on records for you.

Attached along this message is a web filliable form. Complete request by downloading and filling out the form.

See Attached

Thank you for your Card Membership.

American Express Customer Care

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search engine. Search

Write your comment or view the ones below. +

Save

Was this article helpful?

Advertisements - Continue reading below

Comments, Answers, Reviews or Questions

To protect your privacy, please remove sensitive or identifiable information from your comments, questions, or reviews. Please keep conversations courteous and on-topic.

Comments 1

Apr 4, 2019 at 3:28 PM by an anonymous user from: Tallahassee, Florida, United States

I received two of these, one today and one yesterday, from two different email addresses:
American Express
American Express
The wording was a little different but it's the same scam. I don't even own a credit card.
(I did not load the pictures, so it looks:

"Hello, {{Primary Cardmember}}
Card®
100407
Notice of Important Change(s) for Your Review
We've processed your recent American Express(R) profile security report.
Here, we're writing to inform you of an unusual error that occured while evaluating profile report.
However, The security of your profile is important to us and we urge that card member confirm information on file with us.
YOU-ARE-TO
Attached along this message is a CaptureForm®.
*Take a moment, Download the Web Form.
*Finish confirmation by filling out the Web Form.
Thank you for your Card Membership.
American Express Online Service
Done? For your most up to date account information visit us at americanexpress.com
Reach Us
Privacy Notice
Update Contact
Card Member information is included above to help you recognize this as a customer service e-mail from American Express.
Copyright 2019 American Express. All rights reserved."

I love how they give the copyright to American Express!

Advertisements - Continue reading below

Write Your Comment, Answer, Review or Question

Enter comment, answer, review or question.