I received the fake US Tech Support emails below asking to me call 972-924-5296 to cancel my membership. The fake email was sent from an outlook.com email, which makes it suspicious because a legitimate technical support website like USTech Support doesn't use free email service.
The Fake USTech Support Emails Sent by Scammers
From: US Tech Support - shaneron786@outlook.com
Sent: Saturday, March 30, 2019 8:50 AM
Subject: Urgent Notice - Auto Debit Transaction Alert
Auto Subscription Renewal Reminder
Dear Member,
Your US Tech Support Protection Plan membership is set to renew on Mar 30 2019.
Because your account is set to auto-renew, we will automatically process your next payment on Mar 31 2019. We will process the payment through Authorize.net.
You do not need to take any action; we just wanted to let you know.
Thanks for your continued support and have a great day.
To STOP please call us at 972 924 5296 to cancel your membership.
NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.
Kind Regards,
USTechSupport / RealDefense, LLC
972 924 5296
Customer Service & Sales
Mon-Fri: 8am — 8pm Eastern
Sat-Sun: 10am — 7pm Eastern
Recipients of the fake emails who were tricked into disclosing their credit card information to the scammers are asked to contact their banks for help because their cards are used fraudulently.
The legitimate USTech Support is located at www.ustechsupport.com, where their contact number and email can be found if you need to reach them.