Online Threat Alerts (OTA) - Alerting you to scams and frauds.

"Renewing McAfee Subscription by Antivirus Specialist Team" Scam

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Jul 11, 2019 2019-07-11T00:50:24-05:00
Jul 11, 2019 2019-07-11T00:52:08-05:00

Today I received the fake "McAfee renewing subscription" email below, which asked me to call telephone number 855-984-9513. I do not have McAfee installed on my computer, never has. So, do not be fooled by the scammers who are attempting to trick their potential victims into replying to their emails or calling the telephone number listed in the fake emails.

The Fake "Renewing McAfee Subscription by Antivirus Specialist Team" Email

From: Antivirus Specialist Team <info@avresellers.com>
Date: July 6, 2019 at 11:50 AM
Subject: Re: Thanks for purchasing Antivirus.
Thank you for renewing McAfee subscription with us. Though your McAfee Subscription has been activated, your card has not been charged yet. We will initiate the charge within 24 hours.
This subscription covers multiple device protection. If your PC does not have Antivirus Protection please call below number. Our experienced security engineers would install AV protection with Internet Firewall absolutely free:
855-984-9513
We would like to help you protect your PC, so everything runs as desired - 100% free!
How it works:
1. Our experienced team of technicians will gladly do the work. Call our toll free number now: 855-984-9513
2. Together with you we enable the activation of the software on your PC - guaranteed safe and comfortable. Quite simply by phone.
3. We install antivirus security and activate Internet Firewall immediately and secure your PC - 100% free of charge.
If you have questions about this purchase please reply to this email or for immediate assistance call us on: 855-984-9513.
Please Note:
If you don"t need you Antivirus Subscription renewed and have made this purchase in error, you may cancel it at any time by by contacting Customer Service. You can contact the customer service team by simply replying to this email.
Ensuring best service to you always.
Best Regards,
Antivirus Specialist Team

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Comments 14

Mar 13, 2020 at 1:04 AM by an anonymous user from: Tampa, Florida, United States

I fell for the same scam and they got me for $49.95.

Apr 8, 2020 at 6:56 PM by an anonymous user from: Las Vegas, Nevada, United States

"It looked so real!" Fortunately, when I received the confirmation email, I contacted my credit card company that night and they did their investigation and my $ was refunded. Please check with your credit card company, perhaps they'll do the same for you. Good luck!

Mar 1, 2020 at 1:07 AM by an anonymous user from: Porterville, California, United States

Email I received. I got a pop-up that stated that muy McAfee would expire today They charge me 45 dollars. They neve called back.

Their email below:

"Antivirus Specialist Team
Thank you for renewing McAfee subscription with us. Though your McAfee Subscription has been activated, your card has not been charged yet. We will initiate the charge within 24 hours.
This subscription covers multiple device protection. If your PC does not have Antivirus Protection please call below number. Our experienced security engineers would install AV protection with Internet Firewall absolutely free:
833-809-8326
We would like to help you protect your PC, so everything runs as desired - 100% free!
How it works:
1. Our experienced team of technicians will gladly do the work. Call our toll free number now: 833-809-8326
2. Together with you we enable the activation of the software on your PC - guaranteed safe and comfortable. Quite simply by phone.
3. We install antivirus security and activate Internet Firewall immediately and secure your PC - 100% free of charge.
If you have questions about this purchase please reply to this email or for immediate assistance call us on: 833-809-8326.
Please Note:
If you don"t need you Antivirus Subscription renewed and have made this purchase in error, you may cancel it at any time by by contacting Customer Service. You can contact the customer service team by simply replying to this email.
Ensuring best service to you always.
Best Regards,
Antivirus Specialist Team"

They got my credit card number. I called back and they told me they would sent me an email to cancel the order.

Mar 1, 2020 at 6:08 AM by info

Cancel your card and get a new one to prevent further unwanted charges.

Dec 31, 2019 at 7:21 AM by info

Here is another scam
----- Original Message -----
From: "Windows Repair"
To: "Windows Repair"
Sent: Mon, 30 Dec 2019 15:55:46 0000
Subject:
McAfee Urgent Reminder

Do not leave your device unprotected against the latest threats. Renew your subscription now to stay protected. Click on :
RENEW NOW!

Good for 12 months.

Premium antivirus, identity and privacy protection for your PCs, Macs, smartphones, and tablets—all in one subscription!
Identity Theft Protection*
Award-Winning Antivirus, now with Ransom Guard
Safe Web Browsing

Our cloud-based threat analysis keeps you protected against viruses, now including ransomware, without slowing you down.

McAfee and the McAfee logo are trademarks or registered trademarks of McAfee, LLC or its subsidiaries in the United States and other countries. Other names and brands may be claimed as the property of others. Copyright ©2019 McAfee, LLC

Oct 26, 2019 at 1:34 PM by an anonymous user from: Newark, New Jersey, United States

I provided my VISA information thinking I was paying the $39.99 renewal fee. Afterwards, I was a little suspicious and thought it could have been a scam. What can I do now?

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