The email below with the subject "Amazon Customs Claim," is a fake and phishing scam that is being sent by scammers and not by Amazon. The scam has been created by cybercriminals to steal Amazon users' username and password, by attempting to trick them into clicking on the link within it, which will take them to a fake Amazon web page. The fake web page will then ask Amazon users to sign-in with their username and password. But, any information entered on the fake web page will be sent to the cyber-criminals behind the scam, who will use it to hijack the victims' accounts.
It is recommended that Amazon customers go directly to www.amazon.com and sign into their accounts from there, instead of clicking on a link in an e-mail message.
The "Amazon Customs Claim" Phishing Scam
From: @Amazon-Team <contato@nexnett.com.br>
Sent: 05 July 2019 23:18
Subject: Amazon Customs Claim 27685231: Investigation Started ref
Amazon.com
Your Amazon.com
Email Alert for:,
We are having trouble verifying your payment details stored under your profile. We have restrict your ability to use your card due to a missing profile information. Please verify or update your payment method.
*Valid payment information must be received within 2 days.
Click on the button below to review your amazon customer profile
Update your payment method
Learn more about resolving declined payments on Amazon.com.
We hope to see you again soon.
Sincerely,
Amazon Account Services 06.07.2019
The links in the email message go to a fake Amazon web page. The website that is hosting the fake Amazon page that appears to be a legitimate website, but has been compromised by hackers, who have put the bogus Amazon web page on it.
Remember, never click on a link in an email message to sign-in or log into your Amazon account, and always look at your web browser's address bar to ensure that you are on Amazon's website and not some other fake or phishing website.
If you have already submitted your information on the fake Amazon web page, please change your Amazon password immediately, because, with your Amazon's username and password, the scammers will hijack your account.