Netflix Scam - Texts and Emails - How To Protect Your Account

Netflix Scam - Texts and Emails - How To Protect Your Account

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Cybercriminals are sending out fake or phishing Netflix text and emails to their potential victims in an attempt to steal their account credentials, gain unauthorized access to, hijack and use the accounts fraudulently. So, if you suspect you have received a Netflix scam emails, follow these tips to keep your information safe and secure, and follow the steps below to report the message.

How to Protect Against Netflix Scam

  • Never enter your login or financial details after following a link in an email or text message. If you're unsure if you're visiting our legitimate Netflix website, type directly into your web browser.
  • Never click on any links or open any attachments in an email or text message you received unexpectedly, regardless of the source.
  • If you suspect an email or text message is not from Netflix, do not reply to it. Follow the steps below to forward it to Netflix.

How do I report a suspicious or phishing email or text message (SMS)?

If you received a suspicious or phishing email, forward it to and delete the email. Please include the message header information, which can be found using this Google article.

What should I do if I opened a link in a phishing message or provided personal information?

If you clicked a suspicious link or provided any personal information to a website posing as Netflix, we strongly suggest you do the following:

  • Change your Netflix password to a new, unique one.
  • Update your password on any websites you used the same email and password for.
  • Contact your financial institution if any payment information was entered, as it may have been compromised.
  • Forward the message to with the steps above.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

You can help maintain Online Threat Alerts (OTA) by paying a service fee. Click here to make payment.

Comments, Questions, Answers, or Reviews
(Total: 1)

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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts.

  • January 9, 2020 at 4:36 PM by an anonymous user from Melbourne, Victoria, Australia

    I received an email saying my account had been suspended and needed to verify my account,I rang your accounts department and they told me they did not send email,and instructed me to pass on the suspicious email to your fraud department which I have done.


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Netflix Scam - Texts and Emails - How To Protect Your Account