Left nav Online Threat Alerts (OTA) - Alerting you to scams and frauds. Righ nav

Apple Remote Access Scam Calls

Apple Remote Access Scam Calls

There are cybercriminals who are calling their potential victims and spoofing their telephone numbers to make them appear as if they calling from Apple. The callers (cybercriminals) will say your account has been compromised and will instruct you to go a Remote Access website so they may gain access to your computer in order to help you remotely.

But, there is never any danger to your computer, unless you follow the caller's instructions. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact Apple directly. And, Apple will never ask you to provide information like passwords, verifications, or security keys over the phone.

If you think you have fallen victim to the scam, please remove any software you were instructed to install, change your Apple and computer passwords.

Comment sectionComments or Answers

To protect your privacy, please remove sensitive or identifiable information from your post. Your IP address will be used to display your estimated location.

Comments 1

Sep 7, 2019 at 12:38 PM by
Apple Remote Access Scam Calls
nes&mas from: Cedar Rapids, Iowa, United States

Have received automated calls (about 4 recently) from Applecore. Saying something is wrong on my computer.

It was difficult to understand, but I was to speak to a tech person to "assist me"

I hung up every time and don't answer if I recognize the number or name. Mostly do not answer any calls, there are so many from other scams, I am sure. Thank you

Delete

waiting

CommentsPost Comment or Answer