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Norton Antivirus LifeTime Pack Scam

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Oct. 1, 2020 2020-10-01T13:38:07-05:00
Nov. 8, 2021 2021-11-08T17:35:19-05:00

Online Threat Alerts (OTA)

The "Norton Antivirus LifeTime Pack" email below, which asks recipients to call telephone number 1-844-836-3288 is a scam. The fake email is being sent by cybercriminals who are attempting to trick their potential victims into giving them access to their computers, and stealing their account credentials, personal and financial information.

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The "Norton Antivirus LifeTime Pack" Scam

From: Order Confirmation Update - supportneworder@aestheticreviews.com

Date: October 1, 2020 at 11:55:11 AM EDT

Subject: New Order On The Way -Processed

Thank you for your order!

Here is a summary of your recent order.

Order # Amount

Norton AntiVirus LifeTime Pack $499.00

PRODUCT ID: Win0983098 Fee $10.00

RENEWED ON : 01/10/2020 06:45am

TRANSACTION STATUS : Auto Debited From Checking account

Total

For any kind of queries about your billing or refund call below:

1-844-836-3288

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Comments (64)

Aug. 28, 2023 at 12:08 PM by an anonymous user from: Mountain View, California, United States

Received a similar email message. Same price and fee. Phone number is 805-570-5615. The number is located near CARRISA PLAINS, CA. No street address was available.

Aug. 1, 2023 at 11:36 AM by an anonymous user from: Monroe, Louisiana, United States

Got a Norton email today, listing a LifeTime Pack cost of $569 plus a $30 fee. Has a phone # of 818-570-6368, still the same address as in other posts here - 1293 S. Broadway Ave Unit 2 Denver, CO 80211

Feb. 21, 2023 at 2:56 PM by an anonymous user from: Long Beach, California, United States

I have never seen this email before in my life. I was instructed to call the number displayed at the bottom. I spoke to a representative, and he tried to make it seem like I had purchased this virus protection before in the past I told him that I would like to cancel this account and he instructed me to download an app from the geek squad website. I continue to ask him questions regarding this email. He could not tell me what account it was purchased from. He told me that I had to get into the app to find out which bank account was charged and that he needed my personal information during this process I decided to look up the website on my phone and found out that it was a fraud. I immediately hung up the phone and I was contacted back immediately by a different number I did not answer so they called me back from a 800 number multiple times. I had to block both numbers for them to stop calling me. I knew this wasn’t right because I have never been to Denver CO, in my life so I knew this purchase wasn’t mine from the start.

Order # Amount

N0RT0N AntiVirus LifeTime Pack $359.00

PRODUCT ID: Win0983098 Fee $20.00

RENEWED ON : 02/21/2023 11:45am

TRANSACTION STATUS : Auto Debited From on-line account

Total $379.00

Our Address

1293 S. Broadway Ave

Unit 2

Denver, CO 80211

Office HQ

1293 S. Broadway Ave

Unit 2

Denver, CO 80211

We are very grateful to you for placing your order with our services. We hope that you face no kind of problem in dealing with the product or service that you have opted for. Even if you did have some doubts or queries regarding the product or wish to cancel the order, you can contact us at @ 1 (855) 443-0553.

This mail has been sent to you in the event of receiving a request for activation from your account. The device location has varied from the previous order. If there is any kind of foul play that you suspect, you can contact us with your details. If you are willing to stop receiving these emails, you have the option of unsubscribing at any moment you want. We hope our services meet your needs.

Paste 3578 S. Broadway St. City, State 54356

Feb. 19, 2022 at 11:15 AM by info

Another scam:

"From: Norton Store #201454 <forval387@gmail.com>

Sent: Thursday, February 17, 2022 12:19 PM

Subject: Order Has Been Completed

Norton

Order No.: 56254017

Date: Feb 17, 2022

Hello Dear,

This is a system generated notification to inform you about the purchase of 1 Year LifeLock computer antivirus. You will soon receive an email with your product activation key. You've charged a sum of $ 307.18 for this service.

NOTE: If you wish, you can cancel this subscription within 2 days.

For cancelation & refund Call 1(806) 717 2094

Product Information

Norton LifeLock Antivirus

3 PC 2 year

Auto Renewal: Enabled

Amount: $307.18

Payment Method: Visa Card

Wishing you a safe Internet surfing

Regards

Billing Department

1(806) 717 2094"

Sep. 3, 2021 at 6:11 PM by an anonymous user from: Naperville, Illinois, United States

Got the Norton scam email today 9/03/21, called the number - no answer thank goodness then checked the the heading on Google. Found this information!

Jun. 25, 2021 at 8:05 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

Received an email today 6/25,2021 claiming that I had purchased an antivirus pkg. for $380. I was to call an 888 number if I didn't purchase it. They asked for personal info including banking info. I immediately knew it was a scam and hung up.

Jun. 23, 2021 at 4:50 PM by an anonymous user from: R & D Park, Coral Springs, Florida, United States

Received this same email but with a different phone number 888-394-4246. Reported it to the FTC.

Jun. 23, 2021 at 2:13 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

JUST RECEIVED THE FOLLOWING EMAIL. SCAM

Wright Update assist.

Your Firewall protection charges

Here is a summary of your recent Subscription Update. If you have any questions or want to cancel your order, please contact us 1-888-526-3859

The following are the details of your order:

Product

1821A

Date

06/23/21

Billed

Checking Account (Auto Debit)

Amount

USD 379.98

Expire

06/23/22

If you didn't request this renewal, you can call us 1-888-526-3859

1293 S. Broadway Ave Unit 2 Denver, CO 80211

Regards

Support

Jun. 17, 2021 at 8:24 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I have been receiving ALOT of emails telling me that my Norton Subscription has EXPIRED and that I must Renew or all my devices will be at risk. On 6/8/2021 I went back through my saved emails and found one on 10/19/2020 2:41 pm: Billing Support-Norton <orderinfo@aestheticreviews.com>

Thank you for your order! Here is a summary of your recent order. Any Questions Call Now 1-844-836-3288. Order # Norton AntiVirus Life Time Pack Amount $559.00 PRODUCT ID; Win0983098 Fee Amount $20.00 RENEWED ON; 19/10/2020 06:45 am TRANSACTION status: Auto Debited From Checking account Total Amount $579.00. Issue with this order? Reach us at Below TollFree. You receive this email because we received a request for activation of your account. If you did not request this renewal you can call us.

Well, I went back and checked my bank accounts and did not find a transaction on that day or for that amount. Going a couple days before the date posted and a couple of days after. I did not find anything that matched the information. The phone number is bogus. A recording says the number is not in service. What the H**l? I am thankful for the scam information posted for those unsuspecting honest people that are just trying to protect our online information. Good Luck with that!

Apr. 28, 2021 at 12:02 PM by info

Another scam:

"From: Order Confirmation <support@getsorder.com>

Date: 04/28/2021 8:11 AM

Subject: Your Invoice Number@55434678765433324688754

Norten Antivires Help

Invoice from

Norton.com

2nd Floor 63 Shore St.

North Wales, Pa 19454

Txn Number: 9918XXXXXXOSV

Company Number: 54879652

Your order

Order Number / Invoice: #13398461-9264024

Invoice date: April 28, 2021 Payment method: Online

Currency: USD

Dear Customer,

The Payment for your order has been received.

Your Order for Norton™ LifeLock Premium Support has been successfully renewed.

We would like to remind you that you have opted for the auto-renewal for the subscription.

The upgrade process will be completed in the next 24hrs.

We appreciate your business and are happy to safeguard your personal data, your family, and your computer for another year.

Product Billing period TAX Price (USD) TAX AMOUNT (USD) TOTAL AMOUNT (USD)

Norton™ LifeLock Premium Support April 27, 2021 - April 27, 2022 $0.00 $299.99 $99.99 $399.99

Grand Total 1 $0.00 $299.99 $99.99 $399.99

Tax included

Changed your mind?

Although we cannot make any changes to your order, you may cancel it. If you would like to cancel this order, please call our Customer Service Hot Line at 1(800)506 7216 within the next 24 hours. * If you have any questions or if you’re encountering problems, our support team at is happy to assist you. Alternatively, you can visit our Support Desk.

Finance Team"

Apr. 3, 2021 at 12:30 PM by an anonymous user from: Tampa, Florida, United States

I got the same email on 4/2/21 saying $249.00 total will be withdrawn from my checking account for Norton Lifelock. I knew it was a scam. They keep dropping their price, perhaps to get more suckers to call. The email said to call (805)-257-2383 to cancel. The address 1293 S. Broadway Ave - Unit 2 - Denver, CO 80211 was given. Googling that address is how I confirmed it was a scam. Googling the phone number didn't reveal anything about it. I have no use for Norton anything. My credit was frozen at all 3 credit bureaus last year since I pay cash for everything.

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