Is Wellathome a Scam? Review of the UnitedHealth Group Website

Well At Home located at is not a scam. The website's domain name has been registered since 1998 by UnitedHealth Group Incorporated. That means, the website has been around for more than 20 years. I guess what made Wellathome suspicious to online users is that it is giving away Flu and COVID-19 care kits at home for $0.

Is Wellathome a Scam? Review of the UnitedHealth Group Website

About Well At Home at

Well At Home at

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Comments (Total: 12)

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December 4, 2020 at 3:06 PM by an anonymous user from: Onslow, Holly Ridge, North Carolina, United States

Followed link to sign up and they said my current Medicare Advantage # would be changed. Sent an email asking how this program would affect my existing plan.Crickets...


October 30, 2020 at 9:53 AM by an anonymous user from: Houston, Texas, United States

why is information about them so elusive.


October 27, 2020 at 2:52 PM by an anonymous user from: Waynesville, North Carolina, United States

Have tried to sign up - repeatedly at this site. First, got error message for a few days. Then could actually set up an account, only for it to tell me the info I entered (first/last name, birthday, and zip) "didn't match their records." Tried over several days, to no avail then tried to call. On hold for 32 minutes (after trying a previous day and giving up after holding for 20 minutes), for the rep to tell me my zip code wasn't recognized in their system. A tech would call me to rectify. That was some 18 days ago now. No call and still can't complete their required info (tried several time thinking maybe their fixed it on their own. Nope.) UH did verify this was a legitimate program of theirs, but the incompetency to take advantage of it is deplorable. I've given up on any attempts on this. Too bad.


October 26, 2020 at 8:49 PM by an anonymous user from: Hampton, South Carolina, United States

I have been on phone half of day ..have not been able to speak with a live person...will try after midnight.


October 26, 2020 at 2:30 PM by an anonymous user from: Bonduel, Wisconsin, United States

Fill all paper out. Nothing in the mail yet, But got two

Notices ow


October 26, 2020 at 8:38 AM by an anonymous user from: Palm Harbor, Florida, United States

Please post if anyone has anything positive to say about this program.


October 25, 2020 at 1:03 PM by an anonymous user from: New York, United States

WellAtHome is not mentioned anywhere in my United Healthcare site, so until it is I will call sign up.

So far I have only received a letter. No email.


October 21, 2020 at 11:52 AM by an anonymous user from: Claremore, Oklahoma, United States

What's the difference between with no dotand


October 21, 2020 at 12:23 PM by info

It seems to be the same website.


October 21, 2020 at 10:56 AM by an anonymous user from: Boca Raton, Florida, United States

I also was not happy when I received a message on my phone asking for my temperature and no name from the sender. When I tried to call the sender, again no info. If you are going to send emails please use a return that is "WellAtHome"...would be a big help.


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Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

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Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

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  • claim there’s a problem with your account or your payment information — there isn’t
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About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

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Is Wellathome a Scam? Review of the UnitedHealth Group Website