Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Apple Support Advisor Scam Calls

Scammers are calling potential victims pretending to be from Apple, claiming the recipients should contact an Apple Support Advisor. The calls(see one below) are from cybercriminals attempting to steal personal and financial information from their potential victims.

An Apple Support Advisor Scam Call

Voicemail from ***** - "Contact Apple support advisor. Press one to connect with Apple support advisor. Press two to listen to this message again or if you wish to contact us later please call us on our toll free number *****. Thank you."

Apple says scammers are spoofing their customer support numbers, so the call looks like it's from Apple, but it's not. Then the caller pressures you for information or money. If you get an unsolicited call from someone claiming to be from Apple, hang up and contact Apple's support team, especially if you are asked for account credentials, personal or financial information.

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