Is Timelessnova a Scam? Review of the Online Store

Do not buy, blood on bra!!!
I received items almost two months after ordering. There is blood on one of the items! It is extremely disgusting. The rest of the items are clearly not as describe on the website, but I would not want to try on anything from them again.
I contacted the customer service, after numerus emails, the best they can do is to refund this one item and I need to cover the return shipment cost myself. This is extremely upsetting. With this business model, they could mail any junk to anyone and then if a customer complain, they customer has to cover a shipment cost to get a refund. The company needs to be penalized for sending contaminated product to the customer!