Shoptimized is not a scam, but its logo is being used illegally by fake and fraudulent online stores. If you ordered an item from an online store with the Shoptimized logo and haven’t received it, please note that Shoptimized™ does not own any online stores trading under that name. Shoptimized is a software business and there are fraudulent stores operating using their trademark illegally.
Shoptimized doesn’t have a relationship with the fake and fraudulent stores to be able to stop the scammers who are operating them and shut them down. The perpetrators have devised a system of quickly opening stores and closing them again once they have taken people’s money. As soon as they close one store, they open another clone of it on a new domain.
It seems that the perpetrators are based either in South America or the Far East which makes it almost impossible to prosecute them.
A Fraudulent Store Using Shoptimized Trademark Illegally
Shoptimized is notifying Shopify’s Risk Department (the e-commerce platform these stores are built on) each time they discover a new store. Shopify shuts the fraudulent stores down but unfortunately, a new store is opened immediately to rip-off more unsuspecting people.
Sadly, it seems you will never receive your order so your only recourse is to contact your credit/debit card provider or PayPal to file a chargeback/dispute to have your money refunded.
For information, please go to https://shoptimized.net/scam-fraud/