Review of Retaildiscountclub Online Store

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Review of Retaildiscountclub Online Store

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About Retaildiscountclub

www.retaildiscountclub.com

support@retaildiscountclub.com

1-855-819-2615

1(513)229-9734 (English Speaking)

1(513)229-9735 (Spanish Speaking)

Spaces Bath

2nd Floor

Northgate House

Upper Borough Walls

Bath, BA1 1RG

UK

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  • March 27, 2020 at 1:56 PM by an anonymous user from San José, Provincia de San Jose, Costa Rica

    My experience with RetailDiscountClub was that I had ordered an endoscope for $5.95 shipping included. I was interested and ordered for shipment to Costa Rica using my American Express Credit Card. A few days later I received a notice that my AMEX card had been credited with the $5.95 with no explanation. I insisted to support and they finally told me that they had reversed the purchase because "We received notification that you attempted to chargeback the charge with your bank, so we went ahead and issued a full refund to make sure you're taken care of. The refund was issued into the same card used to place the order and will take 3 to 10 business days to post. For further information, please, contact your financial institution." After a few back and forths denying any attempt to "chargeback", they informed me that I could re-order... BUT... in their catalog, they are offering the same endoscope for $24.95. If there is no evidence of an attempted chargeback, then their motive is to sell the item for 4X by inventing an excuse to refund the payment. They have NOT told me where I can re-order for the same price!

    Please provide me with documentation.

    Sincerely,

    remove

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Review of Retaildiscountclub Online Store