Jumpcut Invoice Scam: Intuit Quickbooks Fake Emails

Recipients of fake email Intuit Quickbooks invoices that appear to come from a Jumpcut email with the subject "Invoice 1147 from Jumpcut, Inc" are asked not to follow the instructions in them. This is because the fake email invoices are being sent by cybercriminals who have hacked JumpCut's email service provider and sent the fake Intuit Quickbooks email invoices out to customers.

Jumpcut Invoice Scam  Intuit Quickbooks Fake Emails

A Fake Invoice from Jumpcut

Fake Invoice from Jumpcut

Jump Cut

Invoice 1147 from Jumpcut, Inc.



Please don't click on any links or attachments, or reply to the email. We recommend you delete the email. If you have already clicked on a link or downloaded something from the email:

  1. Delete the download immediately.
  2. Scan your system using an up-to-date anti-virus program.
  3. Change your passwords.

Below is a statement from JumpCut explaning what happened.

Update to our community: Our email service provider was hacked the morning of April 14th.

What happened:

Starting at 12:12 pm Pacific time, our entire email list received an email from support@jumpcut.com with the title, “Invoice 1147 from Jumpcut, Inc.” This email was sent not just to “active” email addresses (people who have clicked on any Jumpcut email in the last 4 months), but every single email address on our list, even those who we marked as do not email.

The body of the email was a receipt for a $470 invoice.

This invoice is not real. We did not send it, and you will not be charged anything. We apologize for the inconvenience and alarm this has caused you.

A malicious actor accessed our Maropost account (our email sender) to send out this email. Because Maropost is third-party software, it is not connected to our payment platforms or course platforms, and no payment information was compromised.

The only thing you need to do is ignore the email. If you clicked on the links within the email but did nothing else, you are safe. If you clicked on the link, downloaded the files to your computer, and opened those files, we suggest running a virus scanner to make sure your device is safe.

It seems like the malicious actor was trying to get people to download and run a vbs file. In the case that you opened the file, we highly recommend you run an antivirus software to get rid of it.

To repeat: if you didn't open any downloaded files, it seems like you should be fine. Though running an antivirus software wouldn't hurt.

How did this happen?

We have multiple users at our company who access Maropost to send emails to our audience. One of our users had her phone compromised by someone halfway around the world, and the malicious actor sent out the invoice email within two hours of access.

It's depressing that somebody would try to do this during a worldwide pandemic…but unfortunately, there's always going to be people out there that try to take advantage of others during shitty circumstances.

It's actually not that difficult to send emails that LOOK legit (they're using the correct domain).

Why am I on your newsletter?

We’ve been receiving questions about how you’ve gotten onto our newsletter. It's very likely that you signed up through one of our ads, which we mainly show on YouTube and Facebook. We have never and will never buy emails from anybody.

If you would like to unsubscribe, just search for "Jumpcut" in your email, and at the bottom of any of our emails, there will be a link that says "unsubscribe." Needless to say, this will not work on the hacked email as it did not come from us.

I clicked on the link in the fake invoice email! What should I do?

If you clicked on the link, and that’s all that happened, you should be fine. If you clicked on the link and saw a file download onto your computer, but deleted that file, you should be fine. If you opened that file on your computer, please take the necessary precaution and run a virus scanner immediately.

I still have questions.

Because of the extraordinarily high amount of responses we received at support@jumpcut.com, our email service has been throttled. We’ve created a new account to deal with all requests from this issue.

Please email support@jumpcut.zendesk.com with any outstanding concerns and questions that you have.

Note: we try to get back to you within the day, but because of the influx of emails that we’ve received, responses right now might take longer than usual. Please know: we take your privacy and our security very seriously and will make sure we do everything we can to prevent this from happening in the future. We are extremely sorry this happened, especially during such a stressful time, and want to emphasize that you will NOT be charged $470, and your payment information was NOT compromised.

Again, please email support@jumpcut.zendesk.com with any question you may have. Thank you.

Kong, CEO of Jumpcut

What is Jumpcut?

Jumpcut, with headquartered in Los Angeles, CA, is a company that creates captivating online courses about entrepreneurship. Jumpcut is where the next generation of entrepreneurs will be developed. Their online courses help people develop the skills they need in order to turn their passions into a successful business.

What is Intuit?

Intuit Inc. is an American business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. The company is headquartered in Mountain View, California.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Jumpcut Invoice Scam: Intuit Quickbooks Fake Emails