Is Moccan a Scam? See the Review of the Online Store

Totally agree Moccan is a fraud, a scummy scammer. Almost as bad: Paypal support. It took over 3 months to win my case.

Many, many emails and notes, I finally won 1 day after they denied my case, I was going to short my payment to them (at zero interest for something else why not let them "finance it"), then close my account. I don't care that the collectors would eventually call me, my credit score can take the hit.

I won't need to do that, but will think twice (at least) before ordering thru PayPal again.

Paypal is apparently staffed by Idiots. I actually got a notice to fill something out with a due date well past when they send it.

Moccan is a fraud. I ordered an oven, and they sent me a fake travel receipt from a Chinese website and it said delivered but never arrived (they actually sent masks). Then they said they would resend and then sent a receipt showing it was lost in the mail. When I asked them for a refund they offered me 65%. After back and forth with what was likely a bot, they offered me a refund, and never processed it. I asked them when I would receive the refund, and the bot replied it would be processed. It never was. You will not receive your item from this company, nor any refund. TOTAL SCAM! DON'T BUY FROM THEM!

Same situation, I ordered a juicer back in May and first they sent 5 masks, then they said it was a mistake and will be rrsending it to me… .they gave me other tracking number where at the end supposedly the shipment was lost, then gave me another tracking number that now says they tempted to delivered today and right now its only 5:30 am so no one tried to deliver anything as today, in the meantime open a dispute with paypal and they denied me and closed the dispute claiming the seller sent to them a tracking number showing they delivered my item already, I've tried to re open it or to get help but no one is around to help, be aware of this website and paypal too, you dont get full protection and help from them anymore

Same deal with me. Same 5 masks. No new tracking number, same original number notified item delivered. PayPal claim filed. Might dump paypal if not satisfactorily resolved they have sold out.

BE AWARE OF MOCCAN FAKE ON LINE STORE I PAID $75.80 for a juicer . THEY GET THE MONEY BUT NO DELIVERY. THEY WILL ALWAYS TELL YOU DELIVERY IS ON THE WAY AND IT WAS ALLREADY DELIVERED. THEY WILL SEND YOU TRACKING NUMBER FROM CHINA GET THE MONEY NO DELIVERY. THAT IS HOW THEY FOOL THE PEOPLE. DONT TRUST THIS FAKE ON LINE STORE CHINA

I was scammed myself by moccan fake on line store

I ordered an airfryer from Moccan. They claim it was delivered. The PO said a small envelope was delivered on said date not anything as large as an airfryer. I have reported it to Paypal. I will have to wait and see,

Is there any chance of getting this info relayed to Pay Pal, they acted as if I was full of it and the seller made a legitimate error by sending the wrong item

The scam is the same in all reviews and is exactly what happened to me

Copy the link of this article and send it to them.

Had the exact same experience. Ordered a coffee maker, received an email with tracking information, followed shipment from China, and received a package of face masks instead. Like the other commenter, I'm tossing them out!

SAME here!! I ordered a coffee machine and I payed a pretty price for it and after weeks of waiting, I got masks too!!! Something needs to be done about this company! I’m throwing my masks away, they’re probably laced with something that’ll kill me!!

Same thing here I ordered a mixer for $65 and they sent me tracking number to make you think is legit business. Finally, after waiting for almost two weeks I received masks from China lool

Do not by from this site even with paypal. It took days and hours to get this moved from a dispute to a claim. I settled for 62.00 refund for a 72.58 item. Paypal didn't make it easy to put in a claim. Most people wouldn't be as diligent.... No button anymore on paypal to move to a claim. Took 2 days and several hours each day to finally get help. I was shipped 5 face masks... The name of the company sound like a native tribe...said it was tax exempt..never said it was from china. Beware.... This is a scam!!!

This is exactly what happened to me I received 5 paper face masks for my $70.68 that was suppose to be a Kitchen Aid attachment. Pay Pal refuses to listen to me and said once the seller receives the face masks back to his "CHINA" address I will be refunded. Like I believe that. Total scam and Pay Pal is a joke!

I ordered a kitchenaid mixer for $68.99. I received some cheap a*s face masks. WTF would I order face masks from MF china???? Thankfully, I found the site and printed the item and will be disputing with PayPal... I hate being scammed.

This site it now is going under following names:

bacestore.com
Kvrox.com

Same websites, low prices to lure you in, same scam. Just continues to change names to keeps scam going once people get wise to them

I ordered a standing Mixer for $65.
They emailed a tracking number saying the delivery would take between 15 to 25 days, which it did.
Except, I received some cheap masks from China instead of the appliance I ordered.
DO NOT BUY FROM MOCCAN.TOP
Total scam !

Be sure to let PayPal know - don’t accept any compromise offer from
moccan. They sent me nothing and offered a partial refund via PayPal dispute. I refused and told PayPal that this company is a front for a criminal theft org. PayPal ruled in my favor and I got my full refund after the seller couldn’t provide a tracking number. I also sent them daily emails calling them thieves and criminals - and I may continue to do so haha

Thieves- ordered juicer worth $75.00 they get my money but did not received nothing. Moccan steal money from me. scam be aware and careful. do not buy from moccan.

Total scam - they stole $65 from Me - just plain thieves, DO NOT BUY

Thieves- donot buy at moccan # scam # thieves

I ordered a juicer and it worth $75.00 I was scammed. They get my money but I don't received anything. this is totally scammed. be aware. rembember moccan donot order anything or else they will get your money and will not received nothing. they are thieves. be aware and be careful. remember moccan scammer thieves

Truly scam- dont buy anything they stole $75.00 from me

Moccan sales definitely totally scam - they stole $75.00

I was scammed the same way. I ordered a cement mixer and received 10 face masks. What a rip off.

You're lucky. I only received 5 masks. F***ers

It’s interesting to see so many people ordering similar items as me. I ordered a hand blender, waited for about 2 weeks and received some fade masks. Paid $72 for 10 face masks. These people are crooks. Do not do business with them!

Just like one of the previous victims below, I ordered and paid for a device only to instead receive a small envelope containing a few face masks that I did not order, and with no sign of my appliance. In my case, it was a three-piece $70 stand mixer attachment that sells for almost three times that amount elsewhere. Last night I alerted my credit card company to this suspicious activity. They are sending me a new card. A few minutes ago I also alerted Paypal, as I had paid for it via my Paypal account. I wish I had seen this review before I ordered.

Immediately cancelled order and requested refund. They said it would take 2 weeks. Skeptical I will get it

I just canceled the transaction on this site unfortunately I did make a purchase before further investigation. Right after I paid for the item Paypal sent me notifications about sig ins from not recognized devices. right now I am in the process of filing and complain and refund request with paypal. I don’t think this is legitimate website, besides that they told me that my Item will arrive in 30 day???!! Don’t they have business in Nebraska? Another red flag, when I received the invoice the date was in this format 11/06/2020 instead of 06/10/2020 the actual purchase date.

I got sucked into buying a coffee maker. I decided to risk it because when I looked into it, I saw the Nebraska address. I got an email saying it shipped, but it was clear the first language was not English. When I looked up the Tracking it's China Post. I have no idea if I'll get the coffeemaker and if it will actually be the one I ordered.

I was in search of a blender. The one I wanted was almost $300 less than any other site so I contacted Moccan.sale and this is what they had to say, now remember, they say their address is Omaha NB:
Hi
This is a legit website,we do the business so many years.
PayPal and cardpay can protect your financial security.
Our product are new
Pls do not worry
Any questions feel free contact with us.
Thank you


moccan.sale-outlook.com

Their website domain was registered 24 days ago, so they could not have been doing business for years.

Have you gotten the item?

I am considering purchasing a Keurig from their site. Really interested in knowing if you will receive your product.

Do not order from them!
We ordered a Cuisinart coffee center and received face masks today. 😑 Still have not heard back from customer service. We will be disputing the charges with our bank.