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Online Threat Alerts (OTA)

An anti-cybercrime community alerting you to scams and frauds.

PayPal Account is Under Review Scam

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May 8, 2020 2020-05-08T14:19:07-05:00
Jul 28, 2020 2020-07-28T16:20:27-05:00

Online Threat Alerts (OTA)

PayPal users, if you have received the "Your PayPal account is Under Review" email message below, which claims that your PayPal account has been limited, please note that it is a phishing scam. The fake and fraudulent email message was created and sent by cybercriminals to trick PayPal users into visiting a phishing website that will steal their usernames and passwords.

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The "PayPal account is Under Review" Scam

From: aingtehsahaiye-hencutbrsm289.c3wja35@hoasdkune.info

Sent: Thursday, May 7, 2020 12:04 PM

To: customer@live.com

Subject: Re: [Important] - Latest Confirmation Alert: Your account was temporary limited on May 7, 2020. Code : DGNLQBLN

PayPal

Your PayPal account is Under Review.

Now provide the information.

We recently notified you that information was missing from your account. In order to comply with applicable legislation and to maintain the highest possible security in the PayPal community, we need to obtain certain information from you. Since we have not yet received the information, you cannot send, receive, or withdraw money from your account.

What should i do?

Just log on to www.paypal.com and follow the instructions in your account notifications to see what information you have to provide us. Once we receive and verify the information, you can use your account again normally

What if I have questions?

If you have any questions or need help completing the form, please contact us . For more information, you can also visit the Account Limitations page .

Sign in to PayPal

The link in the fake email message goes to a fake PayPal which was created by cybercriminals to trick their potential victims into entering their PayPal username, password and credit card information on it. If the requested information is submitted by the potential victims, it will be sent to the cybercriminals, who will use it to steal their money and use their accounts fraudulently. The cyber-criminals/scammers behind the phishing email message will change the website's name, so look out for similar phishing email messages with links that go to different phishing websites.

If you are tricked into submitting your PayPal credentials and credit card information on the fake web page, please change your PayPal password immediately and contact your bank and let them know that you have submitted your credit card information on a phishing website.

Remember, never click on a link to sign into your PayPal account, always go directly to www.paypal.com and log in from there.

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Comments, Answers, Reviews or Questions

To protect your privacy, please remove sensitive or identifiable information from your comments, questions, or reviews. Please keep conversations courteous and on-topic.

Comments 4

Sep 10, 2020 at 10:08 AM by an anonymous user from: Ashford, England, United Kingdom

To add, I received a mysterious phone call from 01430 074589, which cut out the minute I answered. When I attempted to return the call, the number was "incorrect". About 30 minutes later I received a text from 44 749863381 saying "PayPal:Your account is undergoing review please visit; (website url) to remove block.
10/09/2020

Jul 28, 2020 at 4:01 PM by info

"From: s‌ervi‌c‌e@paypal.com Sent: Tuesday, July 28, 2020 3:05:00 PM To: customers-live-microsoft@live.com Subject: Re: [Important] - Your account was temporary limited on July 28, 2020‍ Important Account - Limited effective date in July, 28 2020 PDT PayPal Your PayPal account is Under Review. We would like to inform you of certain modifications to our user contracts which concern you. No action is required on your part. However, if you would like to know more, we invite you to consult our Policy Updates page where you will find the details of these modifications, in which cases they apply and how to refuse them, if applicable. After a recent review of your account activity. we've determined you are in violation of PayPal's Acceptable Use Policy. Your account has been limited until we hear from you. While your account is limited, some options in your account won't be available." Here is another scam.

May 11, 2020 at 12:48 PM by an anonymous user from: Dhaka, Dhaka Division, Bangladesh

Just got an email today May 11, 2020. Pasting it below
Subject: Re: [Important] - Latest Confirmation Alert: Your account was temporary limited on May 11, 2020. Code : EUOEPZUK
Body:
Your PayPal account is temporarily limited.

We're sending you a copy of our Account Error Resolution Notice to provide helpful information if you have a billing error or unauthorized transaction on your PayPal account. Because of this, we've limited your accounts and can no longer offer our services to you until we confirm your account. You'll still be able to log in to view history, but you won't be able send or receive payment.

Log In Here

As always, if you need help or have any questions, visit our Help Center. You can also find the link on any page of our website.
Thank you for being a PayPal customer.
Sincerely,
PayPal
Account Error Resolution Notice
...
You cannot send, receive, or withdraw money from your account.
You provide information that we believe was false, inaccurate, or misleading.
Any bank account or credit card details linked to your PayPal account cannot be removed or can it be used to create a new account.
We will determine whether an error occurred within 2 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 10 days to investigate your complaint or question.
Provide the information needed. The sooner your provide the information we need, the sooner we can resolve the situation.

May 8, 2020 at 4:21 PM by an anonymous user from: United States

Got one TODAY 5/8/2020. Thanks for the info. I was suspicious but also took the precaution of changing my password.

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