Is Get Polaire a Scam? Review of the AC Store

The company is fraudulent, file complaints so they get shut down and aren't allowed to rip off customers for selling a $20 piece of trash.

I received one product after a six week wait. It was not a Polaire product but a cheap knockoff that does not even work. The cord does not fit in the port. Never received the second item. Return address is PO Box 5001 Istanbul-Turkey. It was a expensive lesson.

My conclusion is now that this company is a fraud.
I ordered 3 products after that Polaire YouTube commercial early July. (Did not know that YouTube does NOT check the companies of the ads they show). Order should have been delivered within max 30 days. Got the first 2 within 30 days (just barely). The first one leaked. The second one was delivered like it had been opened up and taken apart and that case also leaked. The third one has still not been delivered. (not that I still want it anymore)

They use a customer service company to handle the questions. But other then delivery questions no reply is being given on refund and returning. No confirmation of recieving the message is being given (or at least takes a long time because I still have recieved nothing after 4 (website message)and 2 days (straight mailadres).
I have complained through the website and even on their response e-mailadres I got earlier from them after questions on the delivery I stil have not had an answer.

On top of that the products given are Arctic Air coolers out of China and no Polaire name on the box (chinese knockoff?)

I believe now that chances are big I will never get a reply and/or money refunded.

Do you have their email or phone number? I got scammed as well.. 😔

This is the email although it won't do you any good. File complaints with any authority you can and maybe we can get them shut down!
support-cscpremium.com

I received a product which is obviously a returned item. My mail tag is put on someone else mail tag. The product is a defect. The water compartment cannot hold water and cannot be used. I don't think I ever received a receipt. There are no company name, address, return or contact information on the box or description booklet. It is a scamp! I paid over $100 CAN for such a cheap plastic box. Hesitate ever to shop online again!

Getpolaire charged us $156.00 for 3 units; received only 1 and it was damaged and leaked profusely. Have not received the other 2. Originally thought we ordered from Arctic Air, but charge on card transaction detail says Getpolaire. The box and accompanying operations insert all say Arctic Air. What a rip off and such a cheap product. Trying to dispute charge through credit card company.

Get Polaire charged my Master Card for 3 instead o 2 units and shipped none. When I punched in the Polaire it read "No Order Found" $180.00 and no unit.. Dan Baxter

Why dosent YouTube block these companies?
It's a pain having to correct the issue and makes the good companies hard to find and hurts their business.
Not a good practice you tube. I trusted you tube. Not so much anymore. If you are using you tube to advertise your company, I would stop. I’ll never order from YouTube again. Nor look for a company.

And they tell you the exact same story of two young Swiss (probably based on your IP location) engineers which came up with this great invention and had to fight against their former employer as they use a few months ago for a wifI transmitter bs product. What I find scandalous is that e.g. YouTube does not ban such obviously fraudulent advertisment from their platform.

You can see the photos in the review are exactly (almost) the same as the photos in this very -similar looking advertising website: buystressless.co

Plus the product violates the laws of thermodynamics. Which sort of trumps everything else.

If you pay attention to the “quotes” that flash onto the screen during the YouTube ad, there are multiple misspellings and grammar mistakes. The kind usually made by non-English speaking individuals. SCAM!

Their website and online advertising claim they invented some revolutionary technology, when in fact it's nothing new. This is known as an "evaporative cooler" or "swamp cooler". They are cheap and plentiful on sites like Amazon, and people build their own all the time.

Do they work? In dry climates they can work very well, but when the humidity is high the effectiveness drops sharply, and the extra humidity they add to the air may be uncomfortable.

It is definitely a scam at the prices they are asking, and not as effective as they claim.

I had a window unit “swamp cooler” in an apartment in Tucson, Arizona FIFTY YEARS ago, and at the time, it was an old unit. That said, it was fantastic at cooling in such a dry climate, but if it’s humid, it’s basically just a fan. So the whole commercial about these chumps and their incredible “innovation” in the air conditioning industry is a lie from the outset. It’s a small, cheaply made/expensive to buy copy of very old technology.

If it sounds too good to be true, it probably isn't true.

A promise is only as good as the person making it.

I lost $600 USD last year on a website much like the Polaire site: promises, all kinds of guarantee logos, no address or company info. Admittedly, I ignored my inner voice. Won't do that again.

Well, click the advertisement link and it takes you to a purchase page with a countdown timer saying you have a certain amount of time to purchase in order to get 50% off. Refresh the purchase page and countdown restarts all over again. Deceptive! Why would I trust any company that starts off being deceptive and trying to trick me into thinking I have limited time to buy something that may or may not work at a discount price? I also found out it was illegal to have false countdown timers on a sales website with the intent to trick people into purchasing before timer runs out - IF there is really no real time limit for the sale. The YouTube commercial, however, was well done. I actually watched the entire ad.

Cannot even call them....

support-cscpremium.com - let's get them shut down!

It seems rather clickbait and shady advertising. It is evaporative cooling, which is really not as efficient or effective at cooling compared to compressor air conditioning.

Looks like you can get similar products for a lot cheaper elsewhere (eBay, AliExpress, Amazon) - search for "Portable Air Conditioner"

in response to Polaire being a scam. Air conditioning has to go through a refrigeration cycle to produce cool air, and the heat has to be removed. Do you really think that little box is going to even cool a closet? its a scam!

Works like Swamp Cooler basically Mold factory!