Norton Renewal Scam Email - LifeLock Purchase Confirmation

The "Norton Renewal" email below which asks recipients to call telephone number 1-888-264-4335 is a scam. Therefore, recipients are asked not to follow the instructions in it. The fake email is being sent by scammers who are attempting to trick their potential victims into sending them money for a fake subscription.

Norton Renewal Scam Email - LifeLock Purchase Confirmation

The Norton Renewal Scam Email

Wed 2/10/2021 11:24 AM


Norton LifeLock Purchase Confirmation

Here's your order!

Here is a summary of your recent order. If you have any questions or wanted to cancel your order, please Call 1 888 264 4335

Order Amount

Norton AntiVirus LifeTime Pack: $559.00

PRODUCT ID: Win0983098 Fee: $20.00

RENEWED ON : 10/02/2021 06:45am

TRANSACTION STATUS Auto Debited From Checking account

Total $579.00

Our Address

1293 S. Broadway Ave

Unit 2

Denver, CO 80211

Office HQ

S. Broadway Ave

Unit 2

Denver, CO 80211

You received this email because we received a request for activation for your account. If you didn't request this renewal you can call us

To stop receiving these emails, you can unsubscribe < is external)> at any time.

Paste 1234 S. Broadway St. City, State 12345

© 2020 WeHub, Inc.

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Comments, Questions, Answers, or Reviews

Comments (Total: 8)

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September 7, 2021 at 4:48 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation
an anonymous user from: San Mateo, San Bruno, California, United States

So what is the scam? Do they expect you to call and cancel, and give them your bank details for a "refund"? What is the scam exactly?


September 7, 2021 at 5:18 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation

You just said it.


August 18, 2021 at 4:02 AM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation

I received this scam:

"From: Order Info

To: undisclosed-recipients:

Date: 08/17/2021 3:25 PM

Subject: Summary of Your Order & Tracking ID UJRDE-H8PST5W7-F4F6RSK2

M NortonLifeLock

Dear Customer,

Congratulations! Your Norton Life Lock account has been successfully renewed for 379.99 USD & Your

Unique Product ID NOR87HY. If you have any questions about this renewal kindly call below

Toll-Free Number.

Issues with this transaction?

You have 24-48 hours from the date of the transaction to open a dispute.

For More Information Contact Us:- 1-866-861-5169"


August 12, 2021 at 4:53 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation
an anonymous user from: Washington County, St. George, Utah, United States

I go this scam also! :(

Invoice from

2nd Floor 63 Shore St.

North Wales, Pa 19454


Company Number: 54879652


Thank you for choosing Nort-one membership!

Your Nort-One member account is being billed with $214.87 for Paid Business.

Issue with this transaction? Get In touch Now: 1 (877) 881-6389

HOWEVER If you believe that an unauthorised party may have accessed your account as this order was placed from a different location.

In-Voice No: BSRT-032145

Customer ID:

Activation date: (08/12/2021)

Total before tax: $214.87

If you did not place this order please call Billing at: 1 (877) 881-6389

Please do not reply to this email as it is an automatic generated e-mail.

1996-2021© All Rights Reserved


May 4, 2021 at 6:31 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation

"From: William <>

Sent: Monday, May 3, 2021 11:40:47 AM

Subject: Payment_Received

Thanks for choosing _N0RT0N# firewall protection.

Renewal charges has been initiated from your account

Renewal Charges : $363.48

Renewal Date : 05/03/2021

Tenure : 2 Years.

DAT VERSION : 4293.00000BIT

If you didn't made this transaction then please contact our expert team.

Expert Team 1(800) 547-5590

Here is transaction history :

Invoice Number - 52/9M8/W864/6541

Product Date/Expiry Date/Qty. Amount

Firewall 05/03/2021 1 $363.48

Issue with the transaction? contact our expert team immidiately.

Expert Team 1(800) 547-5590

Want to upgrade/cancel your services please reach us to below number

Expert Team 1(800) 547-5590

Thank you,"

Another scam.


April 29, 2021 at 12:24 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation
an anonymous user from: Los Angeles, California, United States

Received this today:

On Thu, Apr 29, 2021 at 10:48 AM, Defender Firewall

<> wrote:

Thank you for your order!

Here is a summary of your recent order. If you have any questions or wanted to cancel your order, please call us (800) 931-6645

Order # (WPC1212985AE)



479.00 Dollar


20.00 Dollar

RENEWED ON: 04/29/2021 07:00am

PRODUCT ISSUE DATE: 04/29/2021 07:30am

TRANSACTION STATUS: Auto Debited from Checking Account


499.00 Dollar

Our Address

1293 S. Broadway Ave

Unit 2

Denver, CO 80211

Office HQ

You received this email because we received a request for activation for your account.

If you didn't request this renewal you can call us (800) 931-6645.

Paste 1234 S. Broadway St. City, State 12345

© 2021 We Hub, Inc


April 28, 2021 at 12:03 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation

Another scam:

"From: Order Confirmation <>

Date: 04/28/2021 8:11 AM

Subject: Your Invoice Number@55434678765433324688754

Norten Antivires Help

Invoice from

2nd Floor 63 Shore St.

North Wales, Pa 19454

Txn Number: 9918XXXXXXOSV

Company Number: 54879652

Your order

Order Number / Invoice: #13398461-9264024

Invoice date: April 28, 2021 Payment method: Online

Currency: USD

Dear Customer,

The Payment for your order has been received.

Your Order for Norton™ LifeLock Premium Support has been successfully renewed.

We would like to remind you that you have opted for the auto-renewal for the subscription.

The upgrade process will be completed in the next 24hrs.

We appreciate your business and are happy to safeguard your personal data, your family, and your computer for another year.

Product Billing period TAX Price (USD) TAX AMOUNT (USD) TOTAL AMOUNT (USD)

Norton™ LifeLock Premium Support April 27, 2021 - April 27, 2022 $0.00 $299.99 $99.99 $399.99

Grand Total 1 $0.00 $299.99 $99.99 $399.99

Tax included

Changed your mind?

Although we cannot make any changes to your order, you may cancel it. If you would like to cancel this order, please call our Customer Service Hot Line at 1(800)506 7216 within the next 24 hours. * If you have any questions or if you’re encountering problems, our support team at is happy to assist you. Alternatively, you can visit our Support Desk.

Finance Team"


February 23, 2021 at 9:15 PM by
Norton Renewal Scam Email - LifeLock Purchase Confirmation

"Date: 02/23/2021 3:00 PM

Subject: Thank You for your order.

Thanks for trying out [Product Name]. We’ve pulled together some information and resources to help you get started.

[NORTON 360]

Dear Customer

Thank you for your order.

Your subscription for Norton 360 has been successfully renewed and updated. It is a prepaid order, which means you will see the debit in your statement within 24 to 48 hours.







For more product details and cancellation contact our billing department at 920-333-1159.


Norton Security Billing team"

Another scam.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Norton Renewal Scam Email - LifeLock Purchase Confirmation