Australian Border Force Scam Phone Calls

Australian Border Force Scam Phone Calls

The Australian Border Force is aware of reports that members of the community are receiving phone calls from an automated voice claiming to represent them. The voice tells them that the ABF is holding a parcel that contains something illegal and a warrant has been issued for their arrest. This is a scam and recipients of the same calls are asked not to follow the callers' instructions or try to call the number back.

How to Protect Yourself

The Australian Border Force will never call or email you to ask for your credit card or banking details or to request that you transfer money. If you have reason to doubt the validity of a caller or an email, ask for their name and contact details, then check these details with the Customs and Border Protection switchboard by calling 1300 363 263. You can also report any suspicious activities to Customs Watch by phoning 1800 06 1800.

More information on Customs and Border Protection invoice payment procedures can be found at www.customs.gov.au

Concerned members of the public can also check the Australian Government’s ScamWatch website at www.scamwatch.gov.au or call 1300 302 502.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 60)

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  • December 2, 2021 at 8:30 AM by an anonymous user from: West Yorkshire, Wakefield, England, United Kingdom

    Had a missed call today from 61246965769 dont even know anyone in Australia

  • November 19, 2021 at 12:34 AM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    Supposed Australian Border Force call from 0413 443 370

  • November 14, 2021 at 8:08 PM by an anonymous user from: Greenwich, Sydney, New South Wales, Australia

    I received a phone call from 64 4 001 1429 claiming to be border force.

    it was a scam and I did nor take or do any instructions advised.

  • November 9, 2021 at 11:32 PM by an anonymous user from: Macquarie Park, Sydney, New South Wales, Australia

    0406 164 775 - saying they are Australian Border Force

  • November 7, 2021 at 5:58 PM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    fraudulent activity scam from 0415726496

  • November 4, 2021 at 2:32 AM by an anonymous user from: City of Perth, Perth, Western Australia, Australia

    Australian Border Force call from number 0406313562

  • November 2, 2021 at 12:07 AM by an anonymous user from: Melbourne, Victoria, Australia

    Got call today from 0413332503 saying the same, warrant for arrest, sent them a picture of the news artical about it, said the AFP are coming for them . These people should get automatic 20 years in prison to stop it happening,

  • October 31, 2021 at 6:56 PM by an anonymous user from: Council of the City of Sydney, Alexandria, New South Wales, Australia

    I got a scam call 1050 Monday 1st November 2021 from 0342477254

    telling me there was an arrest warrant out for me on account of a parcel with illicit contents or some such thing, grrrrrrr.

  • October 28, 2021 at 10:55 PM by an anonymous user from: Brisbane City, South Brisbane, Queensland, Australia

    just had this one myself from phone number 0402722795

  • October 24, 2021 at 10:20 PM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    It's very annoying it has rang 3 times already in the last hour off different numbers and left voicemails 0459287849 is the last number. Anybody know how to stop it. I stupidly left my number on a gaming site for free lives on my app, im assuming it's from that.

  • October 20, 2021 at 9:11 PM by an anonymous user from: Macquarie Park, Sydney, New South Wales, Australia

    I got this call too. The caller number was 0439 707 173.

  • October 20, 2021 at 7:48 PM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    I just received an automated call from 0420 884 292 claiming to be ABF

  • October 19, 2021 at 11:19 PM by an anonymous user from: Burwood Council, Strathfield, New South Wales, Australia

    I got today automated call from Australian border force and asked to press number one, so straight away hung up. The phone number was 0450 179 712. Be careful!

  • October 19, 2021 at 11:14 PM by an anonymous user from: West Beach, Adelaide, South Australia, Australia

    I have been placed on their “call list” and get calls every so often with the call stating they have seized a parcel from Australian (not Australia) post and have an arrest warrant press 1. They keep changing numbers which is why I use a different pre paid number for my eBay and Amazon purchases. If you buy anything from eBay and have a phone number on your account, it is supplied to the seller which is why I use this prepaid. I would hate to be getting these scam calls on my proper number. Big annoying scam!I get the calls from mobile numbers which clearly the border force use all the time NOT!

  • October 19, 2021 at 7:30 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Got this call today, knew it was a scam right away, I don’t have any parcels sent and I know they don’t make warrants over the phone . Soon as credit card details come up I just laughed and hung up, how dumb do they think we is … do people really fall for this stuff .

  • October 11, 2021 at 12:14 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I have had 4 calls today, from 03 numbers. I'm getting really sick of it. Is there any way they can be stopped?

  • October 8, 2021 at 7:49 PM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    I received the call 3 times yesterday (Perth au) 8th Oct 21, telling me that the ABF is holding a parcel that contains something illegal and a warrant has been issued for my arrest. Different number each time. 0412603337, 0412603324, 0412603391.SCAM!

  • October 6, 2021 at 3:36 AM by an anonymous user from: City of Perth, Perth, Western Australia, Australia

    I had a call this morning from 0407193807. I did press 1 and spoke to a man named Fernandez. He asked for my name to verify he had the right person and the postcode. When he became aggressive on the phone I hung up. I am now in the process of changing all my passwords. It did sound very legitimate but the aggression was a turn off. I immediatly phoned The Australian Border Force to report the phone call.

    I would love to know how they get out numbers.

  • October 5, 2021 at 10:50 PM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    Just had a call from 'ABF'with the same scam message. The number was 0409 163 150

    • October 6, 2021 at 12:43 AM by an anonymous user from: Melbourne, Victoria, Australia

      Me too but the number was 0427 809 542

  • October 5, 2021 at 9:14 PM by an anonymous user from: Sydney, New South Wales, Australia

    received a call today saying that they had parcel with cocaine, heroin, cannibas and meth and I had to contact them or they are coming to get me with a warrant. no. was 61425208902 don't answer

  • October 5, 2021 at 7:16 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I had calls with the above description twice from 0353278244 and 0435030327

  • October 4, 2021 at 7:02 PM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    Have been getting so many of these calls. The caller came from this number: 64432581721

  • October 3, 2021 at 11:59 PM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    I have also received a couple of these calls. I blocked the first number and reviewed another call exactly the same a week later from a different number. I did not follow the prompts to push on line 1 and disconnected the call. I rang the police to check they were not looking for me and reported it to scan watch. Be careful folks these people are shifty and will try something else. I have since received calls stating I was under arrest for tax evasion.

  • October 3, 2021 at 10:13 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Yes, I today got a robocall claiming to be the 'Australian Border Force'. Care is needed - do not call for these scammers.

  • October 1, 2021 at 12:22 AM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    Just got the same experience as every one else above but the call came from my own number? WTF?

  • September 28, 2021 at 7:26 PM by an anonymous user from: St Leonards, Sydney, New South Wales, Australia

    The number who called me on the same scam topic is 03 81141972. Asked me to dial 1. I didn't do anything, then it hung up automatically. After searching on internet, I blocked the number right away.

  • September 28, 2021 at 1:49 AM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    Received a phone call from 0427368359 saying it was Border Force and I had a package being held due to an illegal item and that an arrest warrant had been issued.

    I hung up. Called the number back right away and spoke to some guy named Brad who had no idea what the h**l I was talking about. It appears they are using numbers of real people to mask the true origin of the call.

  • September 24, 2021 at 12:42 AM by an anonymous user from: Latrobe City, Morwell, Victoria, Australia

    Call from 03 8534 7810 saying illegal items were found in a parcel addressed to me and an arrest warrant issued.

  • September 23, 2021 at 10:55 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Just received a call from 0447212312 saying illegal items were found in a parcel addressed to me and an arrest warrant issued. Terminated the call.

  • September 23, 2021 at 9:49 PM by an anonymous user from: City of Ryde, Macquarie Park, New South Wales, Australia

    24/09/2021

    Answered a call from 1(554)3482616 U.S number, today saying Border Control had seized a package in my name and an arrest warrant had been issued. Terminated call immediately.

  • September 23, 2021 at 8:50 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Answered a call from 03 42299235 Barwon Downs, Victoria, to my mobile, and had a recorded voice message saying Border Control had seized a package in my name. Immediately terminated the call.

  • September 23, 2021 at 2:09 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Received a call today from 0447625074 pretending to be Australian border force with the exact scam above.

  • September 23, 2021 at 12:46 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    My husband received a phone call this morning from a NSW landline number. After laughing at the message he hung up. Cant be bothered with them at all. Can give you landline number if required, we did not try to call back.

  • September 22, 2021 at 8:15 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Just got one of these calls this morning from a mobile number similar to mine Asian lady standing in a very windy area I refused to give her any details as I pointed out to her she rang me I stated I would ring Border Force direct she hung up I could not be bothered playing with these fools today

  • September 22, 2021 at 1:35 AM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    I received this exact border force phone call from this number: 03 8238 4353

    I did not press 1 and just hung up.

  • September 20, 2021 at 9:03 PM by an anonymous user from: Glebe, Sydney, New South Wales, Australia

    I received a call from an automated voice saying they were from Border Force, saying a parcel of mine had been seized and that a warrant had been issued for my arrest. I pressed '1' on the keypad to discuss the matter. An Asian woman asked me for my tracking number.. Coincidently, I actually did have a parcel seized 2 weeks ago which has now been released but I am also expecting another parcel which I suspect will also be seized.. so this phone call I received had me concerned.. The number I got the call from was 07 3774 4194. The Asian girl asked me for the tracking number.. So, I said to her.. 'How about you tell me what the tracking number is seeing as though you were the one calling me', 'How do I know this is not a scam?' - The caller then hung up. I called the number back but it dials out..

    • September 21, 2021 at 8:06 PM by an anonymous user from: Macquarie Park, Sydney, New South Wales, Australia

      Had you received anything from DHL prior to this? I have been called with the same automated message. I have recently two packages from overseas delivered from DHL.

      • September 22, 2021 at 1:08 AM by an anonymous user from: Wollongong, New South Wales, Australia

        I just got this same call, just hung up as soon as they started talking about arrest because what a load of bull, but I did get a delivery from DHL last week!

  • September 20, 2021 at 8:16 PM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    A few minutes ago I received a call to my mobile from an automated voice claiming to be from the Australian Border force, saying a package had been received that contained illegal items, the parcel had been seized and an arrest warrant had been issued for my arrest. It came from this phone number 0418 598813

  • September 20, 2021 at 1:55 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    A few minutes ago I received a call to my mobile from an automated voice claiming to be from the Australian Border force, saying a package had been received that contained illegal items, the parcel had been seized and an arrest warrant had been issued for my arrest. It came from this phone number 0417612673.

    • September 20, 2021 at 3:21 PM by an anonymous user from: Stockholm, Stockholm County, Sweden

      What did you do?

    • September 20, 2021 at 2:55 AM by an anonymous user from: Sydney, New South Wales, Australia

      I got the same call earlier today from this phone number 0408934464. I didn't wait to hear what they wanted past the parcel being seized.

  • September 20, 2021 at 1:20 AM by an anonymous user from: Melbourne, Victoria, Australia

    Same as above, received a call from Mobile with 2 digits different from mine. Blocked call and sent details to scamwatch.

  • September 20, 2021 at 1:01 AM by an anonymous user from: Haymarket, Sydney, New South Wales, Australia

    received one from (02) 4328 9342 at 3:04pm on 20/09/2021

  • September 20, 2021 at 12:14 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    A few minutes ago I received a call to mobile from an automated voice claiming to be from the Australian Border force. I hung up immediately and then proceeded to turn off my phone ( as I do after any suspicious calls) however my phone will not turn on again?

  • September 19, 2021 at 9:09 PM by an anonymous user from: Burwood Council, Strathfield, New South Wales, Australia

    Call to mobile from automated voice claiming to be from Australian Border force re: suspicious parcel with my name and address. Also said a warrant was issued for my arrest if I didn't press 1 for more information. The caller number displayed was 0424187226. I hung up.

  • September 17, 2021 at 1:14 AM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    10 min ago. Call to mobile from automated voice claiming to be from Australian Border force re: suspicious parcel with my name and address. Also said a warrant was issued for my arrest if I didn't press 1 for more information. The caller number displayed was 0353268532. I hung up.

  • September 17, 2021 at 12:45 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I received two scam calls like this today. Both were from mobile numbers that were only 2 digits away from being identical to mine. I reported to scam watch and blocked the numbers.

  • September 15, 2021 at 9:52 PM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    I have to answer all calls because of illness in the family and I get many calls from doctors and nurses. Yesterday I received about 6 calls, all from different or "private number". All were the same auto voice claiming to be from the Australian Border Force regarding "suspicious" parcels addressed to me. I will no longer answer any "private" or unknown numbers and hope the genuine medical people will leave a message. It sucks that at this extremely sad and challenging part of my life I am unable to use my phone freely. These monsters have got to be stopped.

  • September 15, 2021 at 9:46 PM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    My scammer must be working on a tighter budget, I received a call, and the number was from Russia 7 (8762) 315-81-73. Credit to him, as he had clearly been working on his accent. Sounded legit.

  • September 15, 2021 at 12:39 AM by an anonymous user from: Latrobe City, Morwell, Victoria, Australia

    I got two of these scam "Border Force" (re a parcel) calls today.

    From different numbers but one of those numbers was

    03 9255 8675...of course I didn't "follow their instructions".

    Hope that helps

  • September 13, 2021 at 7:48 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Received the same automated message this morning from mobile number. Blocked caller. Will see if it happens again via different number.

  • September 12, 2021 at 8:14 PM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    Auto voice message from

    02 4529 6235

    03 4526 9525

    Both these numbers are disconnected from Optus when calling back

    • September 13, 2021 at 1:35 AM by an anonymous user from: Melbourne, Victoria, Australia

      Just got one from 03 9883 0806

  • September 8, 2021 at 2:04 AM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    I have received a call twice today, by a number similar to my personal cell phone with the last two digits different from my number. After reading all the comments it is sure that I am not the only one facing this specific scam. Need to be careful with this new trend of scam.

  • September 8, 2021 at 12:54 AM by an anonymous user from: Sydney, New South Wales, Australia

    The same thing happened to me, a call from a number almost identical to mine. I rang the number back only to get a message bank.

    I left a message saying I'd reported them.

  • September 7, 2021 at 11:19 PM by an anonymous user from: Brisbane, Queensland, Australia

    I have been receiving these calls repeatedly over the last 3 weeks. Mostly they use numbers similar to mine. I have never answered any of the calls but they have been leaving their message on my message bank. I have been blocking their numbers but the next call comes from a different number. I have received so many of these calls that they have become a harrassment.

  • September 7, 2021 at 2:03 AM by an anonymous user from: Sydney, New South Wales, Australia

    Yes received same call and also noticed the caller's mobile number was the same as mine apart from last two digits. Reported it to Scamwatch.

  • September 3, 2021 at 12:55 AM by an anonymous user from: Sydney, New South Wales, Australia

    I just received a call that was as described in this advice. The curious thing was the number was only two digits different to mine. I knew I didn't have any parcels inbound so clearly this was a scam. Needless to say, the voice was an Australian accent but I am reassured that if Border Force had reason to speak to me, they would have come visiting and not called ahead. So people, don't get tricked by these leeches because that don't value your money as you do

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Australian Border Force Scam Phone Calls