How to Protect Yourself
The Australian Border Force will never call or email you to ask for your credit card or banking details or to request that you transfer money. If you have reason to doubt the validity of a caller or an email, ask for their name and contact details, then check these details with the Customs and Border Protection switchboard by calling 1300 363 263. You can also report any suspicious activities to Customs Watch by phoning 1800 06 1800.
More information on Customs and Border Protection invoice payment procedures can be found at www.customs.gov.au
Concerned members of the public can also check the Australian Government’s ScamWatch website at www.scamwatch.gov.au or call 1300 302 502.