Australian Border Force Scam Phone Calls

The Australian Border Force is aware of reports that members of the community are receiving phone calls from an automated voice claiming to represent them. The voice tells them that the ABF is holding a parcel that contains something illegal and a warrant has been issued for their arrest. This is a scam and recipients of the same calls are asked not to follow the callers' instructions or try to call the number back.

Australian Border Force Scam Phone Calls

How to Protect Yourself

The Australian Border Force will never call or email you to ask for your credit card or banking details or to request that you transfer money. If you have reason to doubt the validity of a caller or an email, ask for their name and contact details, then check these details with the Customs and Border Protection switchboard by calling 1300 363 263. You can also report any suspicious activities to Customs Watch by phoning 1800 06 1800.

More information on Customs and Border Protection invoice payment procedures can be found at www.customs.gov.au

Concerned members of the public can also check the Australian Government’s ScamWatch website at www.scamwatch.gov.au or call 1300 302 502.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 23)

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  • September 20, 2021 at 9:03 PM by an anonymous user from: Glebe, Sydney, New South Wales, Australia

    I received a call from an automated voice saying they were from Border Force, saying a parcel of mine had been seized and that a warrant had been issued for my arrest. I pressed '1' on the keypad to discuss the matter. An Asian woman asked me for my tracking number.. Coincidently, I actually did have a parcel seized 2 weeks ago which has now been released but I am also expecting another parcel which I suspect will also be seized.. so this phone call I received had me concerned.. The number I got the call from was 07 3774 4194. The Asian girl asked me for the tracking number.. So, I said to her.. 'How about you tell me what the tracking number is seeing as though you were the one calling me', 'How do I know this is not a scam?' - The caller then hung up. I called the number back but it dials out..

    • September 21, 2021 at 8:06 PM by an anonymous user from: Macquarie Park, Sydney, New South Wales, Australia

      Had you received anything from DHL prior to this? I have been called with the same automated message. I have recently two packages from overseas delivered from DHL.

  • September 20, 2021 at 8:16 PM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    A few minutes ago I received a call to my mobile from an automated voice claiming to be from the Australian Border force, saying a package had been received that contained illegal items, the parcel had been seized and an arrest warrant had been issued for my arrest. It came from this phone number 0418 598813

  • September 20, 2021 at 1:55 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    A few minutes ago I received a call to my mobile from an automated voice claiming to be from the Australian Border force, saying a package had been received that contained illegal items, the parcel had been seized and an arrest warrant had been issued for my arrest. It came from this phone number 0417612673.

    • September 20, 2021 at 3:21 PM by an anonymous user from: Stockholm, Stockholm County, Sweden

      What did you do?

    • September 20, 2021 at 2:55 AM by an anonymous user from: Sydney, New South Wales, Australia

      I got the same call earlier today from this phone number 0408934464. I didn't wait to hear what they wanted past the parcel being seized.

  • September 20, 2021 at 1:20 AM by an anonymous user from: Melbourne, Victoria, Australia

    Same as above, received a call from Mobile with 2 digits different from mine. Blocked call and sent details to scamwatch.

  • September 20, 2021 at 1:01 AM by an anonymous user from: Haymarket, Sydney, New South Wales, Australia

    received one from (02) 4328 9342 at 3:04pm on 20/09/2021

  • September 20, 2021 at 12:14 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    A few minutes ago I received a call to mobile from an automated voice claiming to be from the Australian Border force. I hung up immediately and then proceeded to turn off my phone ( as I do after any suspicious calls) however my phone will not turn on again?

  • September 19, 2021 at 9:09 PM by an anonymous user from: Burwood Council, Strathfield, New South Wales, Australia

    Call to mobile from automated voice claiming to be from Australian Border force re: suspicious parcel with my name and address. Also said a warrant was issued for my arrest if I didn't press 1 for more information. The caller number displayed was 0424187226. I hung up.

  • September 17, 2021 at 1:14 AM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    10 min ago. Call to mobile from automated voice claiming to be from Australian Border force re: suspicious parcel with my name and address. Also said a warrant was issued for my arrest if I didn't press 1 for more information. The caller number displayed was 0353268532. I hung up.

  • September 17, 2021 at 12:45 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I received two scam calls like this today. Both were from mobile numbers that were only 2 digits away from being identical to mine. I reported to scam watch and blocked the numbers.

  • September 15, 2021 at 9:52 PM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    I have to answer all calls because of illness in the family and I get many calls from doctors and nurses. Yesterday I received about 6 calls, all from different or "private number". All were the same auto voice claiming to be from the Australian Border Force regarding "suspicious" parcels addressed to me. I will no longer answer any "private" or unknown numbers and hope the genuine medical people will leave a message. It sucks that at this extremely sad and challenging part of my life I am unable to use my phone freely. These monsters have got to be stopped.

  • September 15, 2021 at 9:46 PM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    My scammer must be working on a tighter budget, I received a call, and the number was from Russia 7 (8762) 315-81-73. Credit to him, as he had clearly been working on his accent. Sounded legit.

  • September 15, 2021 at 12:39 AM by an anonymous user from: Latrobe City, Morwell, Victoria, Australia

    I got two of these scam "Border Force" (re a parcel) calls today.

    From different numbers but one of those numbers was

    03 9255 8675...of course I didn't "follow their instructions".

    Hope that helps

  • September 13, 2021 at 7:48 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Received the same automated message this morning from mobile number. Blocked caller. Will see if it happens again via different number.

  • September 12, 2021 at 8:14 PM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    Auto voice message from

    02 4529 6235

    03 4526 9525

    Both these numbers are disconnected from Optus when calling back

    • September 13, 2021 at 1:35 AM by an anonymous user from: Melbourne, Victoria, Australia

      Just got one from 03 9883 0806

  • September 8, 2021 at 2:04 AM by an anonymous user from: North Sydney, Sydney, New South Wales, Australia

    I have received a call twice today, by a number similar to my personal cell phone with the last two digits different from my number. After reading all the comments it is sure that I am not the only one facing this specific scam. Need to be careful with this new trend of scam.

  • September 8, 2021 at 12:54 AM by an anonymous user from: Sydney, New South Wales, Australia

    The same thing happened to me, a call from a number almost identical to mine. I rang the number back only to get a message bank.

    I left a message saying I'd reported them.

  • September 7, 2021 at 11:19 PM by an anonymous user from: Brisbane, Queensland, Australia

    I have been receiving these calls repeatedly over the last 3 weeks. Mostly they use numbers similar to mine. I have never answered any of the calls but they have been leaving their message on my message bank. I have been blocking their numbers but the next call comes from a different number. I have received so many of these calls that they have become a harrassment.

  • September 7, 2021 at 2:03 AM by an anonymous user from: Sydney, New South Wales, Australia

    Yes received same call and also noticed the caller's mobile number was the same as mine apart from last two digits. Reported it to Scamwatch.

  • September 3, 2021 at 12:55 AM by an anonymous user from: Sydney, New South Wales, Australia

    I just received a call that was as described in this advice. The curious thing was the number was only two digits different to mine. I knew I didn't have any parcels inbound so clearly this was a scam. Needless to say, the voice was an Australian accent but I am reassured that if Border Force had reason to speak to me, they would have come visiting and not called ahead. So people, don't get tricked by these leeches because that don't value your money as you do

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Australian Border Force Scam Phone Calls