Online Threat Alerts (OTA) - Alerting you to scams and frauds.

BofA Alert Text Scam - Zelle Money Transfer
BofA Alert Text Scam - Zelle Money Transfer

While Bank of America may send you a text to validate unusual activity, they will never contact you to request that you send money using Zelle® to anyone, including yourself, or to share a code to resolve the fraud. If you receive a request like this, it is likely a scammer trying to trick you.

Details of the "Pay yourself" Scam

You receive a text message that looks like a fraud alert from your bank about unusual activity. The text may look something like "Did you make a purchase of $100.00 at ABC merchant?".

If you respond to the text, you have now engaged the scammer and will receive a call from a number that appears to be from a bank.

They'll appear to be a representative from a bank and will offer to help stop the alleged fraud by asking you to send money to yourself with Zelle®.

The scammer will ask you for a one-time code you just received from a bank. If you give them the code, they will use it to enroll their bank account with Zelle® using your email or phone number.The scammer now has the ability to receive your money into their account.

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