Apple Fraud Prevention Team Phone Number Scam Text and Email

How the Scam Works

• The Message: You receive an urgent alert claiming a large purchase (often exactly $143.95) was made on your account.
• The Threat: It warns that if you don't call the provided number immediately, the charge will be "auto-debited" and cannot be reversed.
• The Goal: If you call, a fake representative will try to trick you into sharing your Apple Account password, 2FA codes, or granting remote access to your device.

An Apple Scam Email

Red Flags to Watch For

• Suspicious Sender: Messages often come from non-Apple domains like @gmail.com.
• Poor Grammar: Look for "word salad" like "That looks like suspicious to us" or "Failing may lead to auto debit".
• Urgency & Pressure: Legitimate fraud detection systems typically block a suspicious charge and wait for you to authorize it; they do not threaten to let it through unless you call.
• Spoofing: Scammers can make their caller ID appear as "Apple Support" or even use Apple's real support number to gain your trust.

What to Do

1. Do Not Call: Never use the phone number provided in a suspicious text or email.
2. Verify Directly: Check your actual purchase history at reportaproblem.apple.com or via the official Apple Support app.
3. Report the Scam:
   • Forward phishing emails to reportphishing@apple.com.
   • Report scam calls and texts to the Federal Trade Commission (FTC).
4. Secure Your Account: If you shared any info, change your Apple Account password immediately and ensure Two-Factor Authentication is enabled.

If you need to contact the real Apple Support, use the official contact page to find the vetted number for your region.