Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Opensea Scam Email Messages
Opensea Scam Email Messages

If you've received an email that appears to be from OpenSea but seems suspicious, it is likely a phishing scam. These emails often mimic legitimate offer alerts or account warnings to trick you into connecting your wallet to a malicious site that can drain your assets.

Types of Scam Emails

  • Fake Offer Alerts: Informs you of a high bid on your NFT with a "Review Offer" button that leads to a fraudulent site.
  • Transaction Errors: Claims a purchase failed or your account has "insufficient gas," requiring you to add funds.
  • Urgent Account Verification: Prompts you to "migrate" your listings or verify your wallet due to a security update.
  • Fake Token Airdrops: Tells you that you have rewards or $SEA tokens waiting to be claimed.

Verify a Real Email

OpenSea has specific security markers to help you distinguish real communications from fakes:

  • Sender Domain: Official emails ONLY come from the opensea.io domain. Support replies come specifically from support@help.opensea.io.
  • Verification Marks: Look for a blue checkmark in Gmail or a "Digitally Certified" badge in Apple Mail.
  • No Attachments: Authentic OpenSea emails never include attachments or requests to download software.
  • No Direct Signatures: They will never include a link that directly prompts you to sign a wallet transaction.

Safe Practices

  1. Don't Click Links: Instead of using buttons in an email, navigate directly to OpenSea.io in your browser to check for offers or notifications.
  2. Inspect Hover Links: If you must check, hover your mouse over the button to see the destination URL. Scammers often use look-alike domains like opennseaa.com or com-marketplace.io.
  3. Check Your Profile: Genuine offers will always appear in the "Offers" tab of your OpenSea Profile.
  4. Report the Phish: You can report suspicious emails through the OpenSea Help Center or directly to your email provider.
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