Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Your iCloud Storage is Almost Full Scam
Your iCloud Storage is Almost Full Scam

If you receive an email or text message claiming your iCloud storage is almost full and urging you to "upgrade" or "verify" your account, it is likely a phishing scam. Scammers use these fake alerts to create a sense of urgency, hoping you will click a link and provide your Apple ID credentials or financial details.

Spot the Scam

  • Check the Sender's Address: Official Apple emails always come from an @apple.com or @icloud.com domain. Scammers often use strange, long, or misspelled addresses (e.g., mail@samalun.com).
  • Look for Generic Greetings: Legitimate Apple communications typically address you by your name, whereas scams often use generic terms like "Dear User" or "Valued Customer".
  • Urgent and Threatening Language: Messages that claim your photos will be "deleted in 48 hours" or that your account is "at risk" are classic pressure tactics.
  • Suspicious Links: Hover over any button or link to see the actual URL. If it does not lead directly to apple.com or icloud.com, do not click it.
  • Unusual Offers: Beware of offers for "free" storage upgrades or "loyalty program" rewards, which Apple does not typically provide via email.

Check Your Storage

Never use a link in an email or text to check your storage. Instead, use these official methods:

  1. On iPhone/iPad: Go to Settings > [Your Name] > iCloud. A bar graph will show your actual usage.
  2. On a Mac: Go to System Settings > Apple ID > iCloud.
  3. Online: Log in directly at iCloud.com.

Received a Scam?

  • Do Not Click: Avoid clicking any links or downloading attachments.
  • Report It: Forward suspicious emails to reportphishing@apple.com or abuse@icloud.com.
  • Delete and Block: Delete the message immediately and block the sender.

Already Clicked a Link

  1. Change Your Password: Immediately reset your Apple ID password through the official Apple ID site.
  2. Contact Your Bank: If you entered credit card details, call your bank to report potential fraud and freeze your card.
  3. Enable Two-Factor Authentication: Ensure this is active on your Apple account for an extra layer of security.
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