Spot the Scam

• Check the Sender's Address: Official Apple emails always come from an @apple.com or @icloud.com domain. Scammers often use strange, long, or misspelled addresses (e.g., mail@samalun.com).
• Look for Generic Greetings: Legitimate Apple communications typically address you by your name, whereas scams often use generic terms like "Dear User" or "Valued Customer".
• Urgent and Threatening Language: Messages that claim your photos will be "deleted in 48 hours" or that your account is "at risk" are classic pressure tactics.
• Suspicious Links: Hover over any button or link to see the actual URL. If it does not lead directly to apple.com or icloud.com, do not click it.
• Unusual Offers: Beware of offers for "free" storage upgrades or "loyalty program" rewards, which Apple does not typically provide via email.

Check Your Storage

Never use a link in an email or text to check your storage. Instead, use these official methods:

1. On iPhone/iPad: Go to Settings > [Your Name] > iCloud. A bar graph will show your actual usage.
2. On a Mac: Go to System Settings > Apple ID > iCloud.
3. Online: Log in directly at iCloud.com.

Received a Scam?

• Do Not Click: Avoid clicking any links or downloading attachments.
• Report It: Forward suspicious emails to reportphishing@apple.com or abuse@icloud.com.
• Delete and Block: Delete the message immediately and block the sender.

Already Clicked a Link

1. Change Your Password: Immediately reset your Apple ID password through the official Apple ID site.
2. Contact Your Bank: If you entered credit card details, call your bank to report potential fraud and freeze your card.
3. Enable Two-Factor Authentication: Ensure this is active on your Apple account for an extra layer of security.