Online Threat Alerts (OTA) - Alerting you to scams and frauds.

DPD Scam Email - How to Protect Yourself
DPD Scam Email - How to Protect Yourself

Fake DPD emails are common phishing scams aimed at stealing personal or financial data by claiming a missed delivery or requiring payment for shipping. These emails often use fake, unprofessional sender addresses and direct users to malicious websites. Never click links, download attachments, or pay fees—report suspicious emails immediately.

Signs of a Scam Email

  • Suspicious Sender Address: Does not end in official domains like @dpd.nl or @dpd.fr, often using random Gmail or other domain addresses.
  • Requests for Payment: Asking for fees to deliver a parcel, often in the form of Paysafecard or other pre-paid methods.
  • Urgent/Threatening Language: Pressuring you to act immediately to avoid the parcel being returned.
  • Poor Grammar/Spelling: The messages often contain mistakes, strange greetings, or missing logos.

Protect Yourself

  • Verify the Sender: Carefully check the email address, not just the displayed name.
  • Check Parcel Numbers: Official DPD communications usually include a valid, 14-digit parcel number that can be verified on the official tracking page.
  • Do Not Click Links: Instead, go directly to the official DPD website and enter your tracking number there.
  • Report It: Contact DPD through their official customer service channels.
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