Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is There a DPD Scam Text Smishing Campaign?
Is There a DPD Scam Text Smishing Campaign?

Yes, there are active, widespread phishing scams (smishing) impersonating DPD. These texts claim a failed delivery and ask you to click a link to pay a fee or update details, often using phrases like "we tried to deliver your package" to steal personal information or financial data.

About the Scam

  • Fake Links: The link does not go to the official dpd.com site.
  • Urgent Action: Creates pressure to act fast to avoid the parcel being returned.
  • Request for Payment: Asks for a fee for re-delivery, which DPD does not do.
  • Unusual Sender: Often comes from a mobile number or a foreign domain.

Protect Yourself

  • Do Not Click: Avoid clicking links or replying to the message.
  • Report It: Forward the suspicious text to 7726 (a free service in the UK) or report it to your local cyber security center.
  • Verify Independently: Go directly to the official DPD website or app to track your parcel, as advised by the DPD official phishing warning.

Signs of a Fake Message:
Messages may include poor spelling, unusual greetings, or a missing DPD logo. If you are not expecting a parcel, ignore it immediately.

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