Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Gas Pump Screw Scam Switching - How to Protect Yourself

The gas pump screw scam (also known as the "screw method" or "pump-switching") is a low-tech fraud technique where thieves wedge a small drywall or carpentry screw into the pump's nozzle holder. This physical obstruction prevents the cradle switch from registering that the nozzle has been returned, leaving your credit card transaction active. Once you drive away, the scammer takes the nozzle and pumps gas into their own vehicle or sells the fuel to others on your tab.

Police have issued warnings that this tactic heavily targets older drivers.

How the Scam Works

  • The Distraction: A stranger approaches you and offers a "friendly" gesture to pump your gas for you.
  • The Sabotage: While handling the pump, they subtly slide a screw into the nozzle cradle before hanging up the handle.
  • The Theft: Because the screw blocks the internal reset lever, the transaction stays open. The scammer fills up their own vehicle or fuel cans as soon as you leave.

How to Protect Yourself

  • Decline unsolicited help: Politely refuse if a stranger offers to handle the pump handle for you.
  • Check the cradle: Inspect the nozzle holster for tiny wedged objects or drywall screws before and after fueling.
  • Watch the screen: Never drive away until the pump screen explicitly resets to zero, displays a welcome message, or asks if you want a receipt.
  • Pay inside or use contactless: Paying the cashier inside the store or using mobile options like Apple Pay provides much better security.
  • Alert management: Report any physical tampering or abnormal nozzle fits immediately to the gas station attendant.
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