Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Apple Pay Text Scam - Security Reminder
Apple Pay Text Scam - Security Reminder

Apple never sends unexpected text messages to ask for your personal details or to demand that you call an unknown phone number. Scammers use these fake text alerts to scare you into reacting quickly before you have a chance to think clearly.

A Scam Text Message

Apple Pay Security Reminder

We noticed a $143.95 Apple Pay transaction at Apple Store (CA) that didn't match usual patterns and placed a short restriction on it. This restriction prevents the transaction from moving forward until it can be confirmed.

If this was you, no action is needed. If not, please notify Apple Support at +1 888-821 2789 to review and restore your account safety.

Apple Support at +1 888-821 2789

Reply STOP to decline future messages.

How the Scam Works

  • The Account Suspension Alert: The text claims your Apple Pay has been frozen or suspended due to suspicious activity. It gives you a web link to click so you can reactivate it.

What Happens if You Engage

  • If you call the number: A criminal pretending to work for Apple Support will answer. They will try to trick you into sharing your Apple ID, passwords, or bank details. They might even try to make you download an app that gives them remote control over your phone.
  • If you click the link: You will be taken to a fake website that looks exactly like a real Apple sign-in page. Any information you type there goes straight to the hackers.

How to Tell It Is a Fake

  • The Sender's Info: The message usually comes from a normal cell phone number or a strange email address, not an official Apple channel.
  • High Pressure: The text creates an urgent emergency, making you feel like your money or data is at risk right now.
  • Strange Mistakes: Fake alerts often have subtle spelling errors, bad grammar, or weird punctuation.

What to Do Next

  • Do not reply: Do not respond to the text, do not click any links, and do not call the number listed.
  • Check the real app: Open the official Wallet app on your iPhone to safely review your true Apple Pay transaction history.
  • Report the message: Take a screenshot of the text and email it to Apple at reportphishing@apple.com.
  • Block the sender: Block the number on your device right away to stop future spam.

If you already shared your information, please change your passwords and contact your bank if you gave them banking information.

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