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Fake and Virus Email - "Telstra Business Broadband Cancellation Order Acknowledgement"

The email message below: "Telstra Business Broadband Cancellation Order Acknowledgement," is a fake and has a virus or Trojan horse attached to it that will infect your Windows computer if you open it. The message was not sent by Telstra, Australia's largest telecommunications and media company, but by cyber-criminals, who designed it to trick the recipients into opening the malicious attachment by claiming that they can view their cancellation order.

Fake and Virus Email - Telstra Business Broadband Cancellation Order Acknowledgement
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The Fake and Virus IRS Email Message

Subject: Telstra Business Broadband Cancellation Order Acknowledgement
Attachment: PDF_copy_of_your_order_form.pdf.zip

NOTE: This email is automatically generated for notification purposes only and should not be replied to

Thanks for your order. Your request for a Cancellation Order has been sent to the Business Broadband Provisioning team to be processed.

Here’s a copy of your order form.

If you have a query about your order, please do not reply to this automated notification.

Your Telstra Reference Number (TRN) 5827653248.

Thanks again for choosing Telstra to support your business.

Best regards,
Telstra Business Customer Care

The attachment PDF_copy_of_your_order_form.pdf.zip, contains the malicious file PDF_copy_of_your_order_form.pdf.pif.

If the malicious file is open, the recipients' computers will get infected with a virus or Trojan horse.

Once the recipients' computers have become infected with this malicious Trojan horse, the cybercriminals behind this email message will be able to access and take control of their computers remotely from anywhere around the world. They may spy on them, use your computer to commit cybercrimes, or steal their personal and financial information.

Now, if you have already opened anyone of these malicious attachments, please do a full scan of your computer with the antivirus software installed on it. The name of the attachment may change, so be careful when opening email attachments.

If you don’t have antivirus software installed on your computer, please click here for a list of free antivirus software.

Never open an attachment that has a name ending with “.pif”, because these are computer programs that can infect your computer with a virus or some other malware.

Click here for a list of email attachments you should never open, regardless of where they came from.

For a list of other virus email messages, please click here.

The virus email message is similar to the following:

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Fake and Virus Email - "Telstra Business Broadband Cancellation Order Acknowledgement"