"Amazon Password Reset Verification Assistance" Phishing Scams

Amazon customers are asked to be aware of fake "Password Reset" email messages like the one below, which are being sent by cybercriminals. The fake email messages(Password assistance) falsely claim that someone tried to reset their account password and they need to call a telephone number to verify. But, the telephone is a fake operated by cybercriminals who will request account credentials, personal and financial information from the callers.

Amazon Password Reset Verification Assistance Phishing Scams
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Once the cybercriminals have received the stolen information they will use it fraudulently.

A Sample of the "Amazon Password Reset Verification Assistance" Phishing Scam

From: "Amazon"olivia@amazonsupport.com

Password assistance

Someone tried to reset your password from Dayton,Ohio, If you have not requested this code

Please Call Us on 1-800-801-5811

Please provide below mentioned code with your Email address to verify

161145

Amazon takes your account security very seriously. Amazon will never ask you to disclose or verify your Amazon password, credit card, or banking account number. If you receive a suspicious email with a link to update your account information, do not click on the link—instead, report the email to Amazon for investigation.

We hope to see you again soon.

Amazon.com

Amazon customers who called the telephone number and were tricked into disclosing their information should change their Amazon passwords immediately, check their accounts for discrepancies, and report any found to Amazon. They should also let their banks know that they tricked by a phishing email created cybercriminals that asked them to call a fake telephone number and disclose their personal information.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 6)

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  • August 20, 2019 at 1:50 AM by an anonymous user from: Lahore, Punjab, Pakistan

    I don't want to receive verification code while registering Amazon

  • April 10, 2018 at 10:22 PM by info

    Thank you for your warning on the website. I did not know before and called him.

    He asked me to login computer to fix the problem. I thought there is something wrong and did not follow him. Then reported this email to Amazon.

    Again Thank you for your website.

    Best Regards

    P**c

    "On Saturday, April 7, 2018 12:10 PM, Amazon <tosuites@gmail.com> wrote:

    Password assistance

    Someone tried to reset your password from Dayton,Ohio, If you have not requested this code

    Please Call Us on 1-877-843-0363.

    And Please provide this code and your email address to verify your identity

    161145

    Amazon takes your account security very seriously. Amazon will never email you and ask you to disclose or verify your Amazon password, credit card, or banking account number. If you receive a suspicious email with a link to update your account information, do not click on the link—instead, report the email to Amazon for investigation.

    We hope to see you again soon.

    Amazon.com"

  • March 17, 2018 at 5:32 PM by info

    Here is another scam:

    "From: Amazon <firstusacapital@gmail.com>

    Date: March 17, 2018 at 10:35:40 AM CDT

    Subject: Alert

    Password assistance

    Someone tried to reset your password from Dayton,Ohio, If you have not requested this code

    Please Call Us on 1-888-569-2835.

    And Please provide this code and your email address to verify your identity

    Amazon takes your account security very seriously. Amazon will never email you and ask you to disclose or verify your Amazon password, credit card, or banking account number. If you receive a suspicious email with a link to update your account information, do not click on the link—instead, report the email to Amazon for investigation.

    We hope to see you again soon.

    Amazon.com"

  • February 23, 2018 at 7:37 PM by an anonymous user from: Norwich, New York, United States

    I got a similar email about Amazon Password Assistance but mine says:

    "To verify your identity, please use the following code:

    679688"

    It's a weird way of phishing since it provides no details about where you supposed to enter this code. But it's clearly bogus.

    • February 25, 2018 at 1:48 AM by an anonymous user from: Unterföhring, Bavaria, Germany

      Got the same email with a different code number.

      • March 13, 2018 at 6:00 PM by an anonymous user from: Sunnyvale, California, United States

        I got the same email as well.

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"Amazon Password Reset Verification Assistance" Phishing Scams