Bank of America customers who have received SMS text or email messages like the ones below, which claim a new sign-in security enhancement feature has been put place so you need to update your accounts, are asked to delete the same email or text messages. This is because the messages are phishing scams being sent by scammers or cybercriminals, to trick their potential victims into disclosing their Bank of America's account credentials, and their personal and financial information.
The "Bank of America Alert Update Your Account Information" Scam
From: Bank of America <notification@alerts.com>
Date: 12/14/17 12:40 (GMT-06:00)
Subject: Bank of America Alert: Update Your Account Information
This is a service email from Bank of America. Please note that our website include new sign-in information for enhanced security. In accordance with your Bank of America service, Please take a moment to protectand update your account. Clιck Here:
Please don't reply directly to this automatically-generated email message.
Bank of America Email, 8th Floor-NC1-002-08-25, 101 South Tryon St., Charlotte,
NC 28255-0001
Bank of America, N.A. Member FDIC. Equal Housing Lender:
Once scammers or cybercrimes have gotten their potential victims' Bank of America information, they will use it to steal their money and use their accounts to commit fraud. Therefore, if you have received messages appearing as if they came from the Bank of America, asking you to call a number or respond to them with your personal or financial information, please do not follow the instructions in the messages and report them to the Bank of America. Always go directly to www.bankofamerica.com and sign into your account. Once you have signed in, you will be notified of changes or updates to your account.
If you were tricked into following instructions in a fake Bank of America or BofA message, please contact the Bank of America for help using the telephone number on the back of your credit or debit card. Let them know that you were ticked by cyber criminals into submitting your account information on a phishing website.