Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The website "XS Deluxe Shop" at www.xsdeluxe.shop is another fraudulent website disguised as an online store. Online users are advised to stay away from the fake online store, or else they run the risk of their personal and credit card information getting stolen and used fraudulently by cybercriminals.
sales.xsdeluxe.shop
Online users who have used their credit cards on xsdeluxe.shop are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on a fraudulent website. Their banks should investigate, cancel the transactions and refund their money. They may also need to cancel the same credit cards and get new ones to prevent the scammers from continuously charging them.
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I just got a notice that they are canceling my credit card purchase that I never ordered from them.I did order through Navy Gadgets ( which I thought was run byveterans and had no clue that another company was involved that being xsdeluxe.shop.After a little research I think this company works out of Japan...I will go to the bank on Monday and let them sort it out.Thanks for the head ups.
Never bought anything from them, but they got my info and signed me up for a subscription. Called bank, cancelled card, got refund. Total fraud, won't answer the phone.
I ordered from this company for a first time and went well. I was on vacation in Europe for about 2.5 months and when I come back home and when I checked the left amount of my money it was deducted like 5,415.32 peso in 2 transactions from July 20 and August 20,2018.I asked statement of account from my bank. I file a complain to the bank and made an investigation but sad to say no reimbursent.I contacted now the company and it shows to their record that the transaction did not went through and again I want them to give it back my money. Anyone can help me here who have the same case of mine.
Xs deluxe shop thru Facebook advertised Infrared hair comb for 2 for the price of 1 deal, ordered and was charged for both, got in touch with them and Savings shoppie. com sent me an email to put back the one fee, this happened in May but last month.I was billed by vip member.sale internet sales group for 49.95 USD, for automatic membership I never consented to, charged my credit card and have been in communication with them since I received the statement from my bank.I am still sending them emails but to no avail. I will notify my Bank about this 3 websites who are working together to scam people, and BEWARE online shoppers they should be investigated and shut down altogether.
I ordered the laser brush/comb, it was buy 1 get 1. The order was screwed up, so I contacted them upon finding out they charged me for both. Tried cancelling the order, hey put back the one fee.At the time they said I would be charged 49.95 for a 1 yr membership, told them I didn't want a membership to cancel it altogether. The other day I checked my bank account to find out the 49.95 was withdrawn from my account. I contacted them to refund my money and hey refused.So now I will contact my bank abut them being a fraud. This happens often online, getting to where I will not order online without investigating the company for now on.
Did the bank reimbursed your money?
Received via email:---------- Forwarded message ---------From: Customer Support Date: Wed, 18 Jul 2018, 8:25 a.m.Subject: RE: Unauthorized Transaction was made from you to me (907610-3617071359)Hello Ma'am/Sir,Thank you for contacting XSDeluxe Membership Store customer service email support.We were unable to locate an account with the information you provided. Please reply to this email with your first and last name, shipping address, email addresses you would have used when you placed to order and the last 4 digits of the credit card you used. This will help us locate an account if you ordered from our company. Thank you!Thank you for being a valued customer.AndrewXSDeluxe Membership StoreToll free #: 1-877-919-9511Open 24/7
They have set up a new company called DROPSAVINGSNOW.COM on 1st June 2018. I noticed a payment had been taken from my account under this name and when I emailed them about this payment I received a reply from XSDELUXEMEMBERSHIP.I am now contacting my bank to block this company.I am also asking for a new card but the bank say as it is VISA the company can request the new details.As this company was only set up on 1st June and my initial contact with XSDELUXE was back in February surely they have no right to take any money under this name!
This mob got me too. Thankfully I picked it up pretty quickly & the bank refunded me & supplied me with a new after cancelling my old one.I thought I was safe dealing with them because the website address was https://sales.xsdeluxe.shop/ and it had an image of a lock & the word 'secure' in the address bar. Pretty scary when we can't now trust sites that are set up as being secure.
A website with https:/ makes the information that is sent and received between you and it secure. But, it doesn't mean the website is not fraudulent. HTTPS can be obtained by anyone, even scammers, and fraudsters.
Currently at bank trying to stop these payments. 3 names so far taking a small payment each month alternating between names XsdeluxeUltimatesavingssstore.infoLegacyclub.storeNo doubt they will have more names.
I have just checked my account as I bought something in February and have been chasing for a refund.Have noticed small amounts every month going out in the name of firstpickstore.club and have contacted my bank and they have put a block on the names I have given them and if they change the name afterwards I will get the money back.Unfortunately, the money they have already taken is not going to be replaced. I am just glad it was hundreds of pounds taken.
Received via email:"Beware of xsdeluxe they are scammers and also use alias's Vipchoice.clubGB. FIterus. Legacystore.clubGB. They take small amount of money every month from your bank account...They change the name to one of there alias's so you won't got suspicious...."
Beware of Vipchoice.club GB.....Fitaus....Legaccystore.club GB.They are all part of the scam of xsdeluxe. They don't take large amounts, it's usually £6 something....but the take it every month. I've just cottoned on to it just now and have sat and gone through my online bank statement, they started on Jan 3rd so I must have bought something from the on that day.They are crafty, not taking large amounts, but ones that look like you have made a small purchase so won't think anything of it..then the change the title to another name so you won't get suspicious..but I have today, I intend to talk to my bank about it tomorrow but I am not lolling my breath, as the bank possibly will not believe it...but I am going to give it a go.
Do not buy there, XSDeLuxe.shop. They start to monthly withdraw from your credit card account, without your consent.They also use names/sites with illustrious names like eliteclubsavings.info practicalsavings.clubanywhere they offer you to sent goods for free, beware!Especially when the site is still 'young'.
There are free items, but you have to pay for the delivery, this is how they get your card details to pay for the shipping...beware I did this on Facebook.
they also go by the name of deluxestore.card. when you contact them they say you have agreed to membership. I have contacted my bank.
Do not buy from these people I purchased 1 item which I never received back in January, since then to date they have taken 3 more different payments from my account. I have had to go through my bank to get this stopped, the company subscribe you without your permission
Yes, despite me normally being careful in dealing with these 'bargain' offers (their advert appeared on Facebook, however & hence I assumed that it would be legitimate!), I got scammed for postage of $8.90 on a 'free' USB clock fan, needless to say it never arrived.After finding that it was a scam, I checked my credit card account & found that the original payment was taken out in the name of storesavings.info, 2 months later, similar amounts stared being deducted under the guise of prosavings.club & have continued on a monthly basis since.I have now reported the matter to my credit card provider & must await their findings (note to self, in future, use PayPal, that way, my details are at less risk of being harvested!).Ralph. Southampton.
I ordered something too and it turned out they wanted time to buy a membership.
I felt as well for a "free article" on the Instagram page where I saw this LUXURY XS. They offered a flashlight for an extremely low discount rate and a low shipping fee to South America. Normally I hardly ever buy or trade with my credit cards on the internet and less on sites I don´t know of. But this deal seemed to be too good to be true.So sent my credit card information and it was deducted within 24 hours. This was on the 2nd of February 2018. Now the 12th of April! 2018 after a zillion emails and complaints as well as several long distance phone calls they barely attend the still haven´t refunded my money back to my credit card. They did answer about 3 weeks ago that apparently my product hasn´t been shipped but that is about it. They mentioned a refund and I asked them to at least send me a copy of this transaction.... but that is as far as I´ve gotten .... for now.Though money wise this isn´t a big deal the fact of the matter is that these M**O´s are getting away with it and that´s what´s really p*****g me off.So will make it my task to make their freaking commercial scam a h**l for as much as I can and post and complain anywhere I can until they respond and appologize for their appalling misbehaviors.People be wise and don´t fall for the same thing as I/we did cause after that it is either bye bye $$$$ or a great deal of pain in the a*s phone calls and emails and only the one being persistent and stubborn enough may get the honour to see this freaking company go down the drain and at the least get your money and honour back!
I felt as well for a "free article" on the Instagram page where I saw this LUXURY XS. They offered a flashlight for an extremely low discount rate and a low shipping fee to south America. Normally I hardly ever buy or trade with my credit cards on the internet and less on sites I don´t know of. But this deal seemed to be too good to be true.So sent my credit card information and it was deducted within 24 hours. This was on the 2nd of February 2018. Now the 12th of April!! 2018 after a zillion emails and complaints as well as several long distance phone calls they barely attend the still haven´t refunded my money back to my credit card. They did answer about 3 weeks ago that aparently my product hasn´t been shipped but that is about it. They mentioned a refund and I asked them to at least send me a copy of this transaction.... but that is as far as I´ve gotten .... for now.Though money wise this isn´t a big deal the fact of the matter is that these M**O´s are getting away with it and that´s what´s really p** me off.So will make it my task to make their freaking commercial bull scam a h**l for as much as I can and post and complain anywhere I can until they respond and appologize for their appalling misbehaviours.People be wise and don´t fall for the same s*** as I/we did cause after that it is either bye bye $$$$ or a great deal of pain in the a*s phone calls and emails and only the one being persistent and stubborn enough may get the honour to see this freaking company go down the drain and at the least get your money and honour back!
Do NOT use this company. They will take money from your credit card for months hoping you won't notice it using different company name. And you don't get your goods either, they say it's been delivered to a place in the USA, when you query further, your emails get returned to you. Luckily my bank repaid the money.
Hello, in French to confirm that this is a site that they deliver OR NOT, debit your account the following month of a sum similar to the amount of your first purchase so you do not notice .. and so on until, like me, you realize that because you did not buy anything after .. the only solution: change your bank card !!
Receive via email:"Hi,I didn't know it is a fraudulent website. My money has been deducted. I have attached otothis mail the reference number. Kindly review. I would like to get my refund. Pls contact me if any inquiries.Thank you,---------- Forwarded message ---------From:Date: Sun, Mar 25, 2018, 12:56 AMSubject: Re: XSDeluxe Customer SupportTo: Hi,I didn't get any answers from you. I would like to get refund of my order. My order should be arrived if you can't make refund.Please contact me soon.Tq.On Tue, Jan 9, 2018, 2:26 AM wrote:Hi, I would like to cancel this transaction. I didn't told that whole amount is $8.90. Please cancel it. I am not interested to get it though.Thanks,Regards,"
Three lots of money have gone out of an account I have not used since may 2016. This has made me overdrawn and incurred charges. Epicsavings.clubUltimate savings storeXs deluxe 513-449-9My bank tells me it is not fraud as I set up a payment scheme with this company so I can't get my money back. I have never used this account or card for online purchases.Out of pocket!Have closed the account and cancelled the card. That is all I can do.😠
Today I have had to ring my bank because xs deluxe never sent items I paid for in January and each month since have taken out of my account 3 payments for 3 different amounts and they don't answer their emails
After I ordered from them, they have automatically enrolled me in their month subscription and made me pay 8.90 dollars every month until I noticed it. Biggest SCAM!
Do not ever login or accept any offer from this site.this is a fraud.
I bought a product on 01/13/2018 and checking on the card invoice due in February / 2018, the amount was being charged, the product has not yet arrived March / 2018, I tried to contact the company through email, there is no email address and much less phone to contact,I made a complaint through the CLICK HERE website, the return was negative, saying that the company was not located.I contacted my bank who instructed me to make a dispute form to be analyzed. The sad news? a new charge has already been programmed on the card. Unfortunate.
I bought from them, immediately the price doubled, I emailed to cancel the order, they sent me back an email in French. I don’t know French so I tried ringing them, and no answer. I did receive the item in the post about a month later but they had also taken out more money. Two weeks later they took out more money! I canceled my credit card at the Bank.It’s such a hassle to get a refund. I’ve got to apply in writing, send proof of goods bought and bank withdrawals etc. the teller at the bank knew this company was fraudulent and yet allowed them to remove money from my account. Not happy!!
I purchased from this company, they took my money no item arrived, now the following month I have had more money taken and don't know how to get in touch with them.
I bought an item from xsdelux waited weeks for the item which I paid for and now they have taken more money from my account so watch these xsdelux they are thieves to which is now a pain cos I now have to change my bank card. I've learnt to always check a company before purchasing anything
I bought something off xsdeluxe an I've not received it
I purchased something back in December 2017, for £4.72 from XSDELUXE.SHOP.Then in January I had a charge of £6.09 & then again today of £6.06 from LUXURYSHIP.INFO; it turns out it's because of XSDELUXE.They've taken my debit card info & set up a monthly payment with LUXURYSHIP.INFOI'm currently trying to contact me bank
Boa Tarde,Fiz uma compra no mês Dezembro de 2017 - veio em minha fatura do mês de Janeiro o valor maior que constava quando foI convertido e na fatura do mês de Fevereiro de 2018 veio cobrando novamente legueI para o cartão para cancelar e ainda consta na minha fatura olho sempre pelo aplicativo e a mercadoria nada até hoje.Pessoal como faço, para cancelar e ter retorno deste pagamento.-->Good afternoon,I made a purchase in the month of December 2017 - it came in my invoice in January the largest amount that was when it was converted and the invoice for the month of February 2018 came charging again I left the card to cancel and it still appears in my invoice eye always by the application and the merchandise nothing to this day.Personal as I do, to cancel and get back on this payment.
This is fraud company , first they said shipping charges is 5$ and deducted 11 $ from account , and they said this is one time shipping charges for the product and they deducted every month as monthly fee with out our Notice ... So plz guys do not buy from them.
Actually, this fraudulent site and came to the facebook page. Don't facebook validate those ads?
Facebook now just wanna earn money only! won't care for social responsibility !
I ordered a tooth whitening kit in December 2017, which I have never received. They are not able to provide tracking information for the order, and it is now February.
Me too the same.. its been a month since I ordered it. And they don't show the tracking information
Me too, order on Dec 2017. still not get it! and notice this is a scam...and never put hope to received any from fraudulent website.
Hi, I have used my credit card today in XS deluxe shop.product price shows as 4$, when I gave my credit card details, 9$ has been deducted from my account, how could I recover that amount; someone pls help me.
if you not cancel your credit card, they will charge your credit card every month!
Contact your bank for help.
Is there any way to cancel membership
just block the credit card and get a new one, u will be safe
No, Please contact your bank to cancel the credit card to avoid any future unauthorised charge.
No, you cannot trust the scammers operating the website to cancel your membership, therefore, contact your bank and ask them for help.
I knew it was a scam after I put my credit card information in and it said their bank declined my credit card information. I had the same thing happen to me while seeing an ad on Facebook for Kitchenew. I’m still trying to get my money back from them. Will be contacting my credit card company immediately.