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Beware of Vodafone Online Bill Manager Phishing Email Scams

2017-08-02T07:46:17  +
Beware of Vodafone Online Bill Manager Phishing Email Scams

Vodafone customers who have received email messages like the one below, which claim they can view their latest Vodafone bill or invoice, are asked not to click the links or buttons in the same messages. This is because cybercriminals are sending out fake Vodafone email messages to potential victims that contain links or buttons that go to phishing Vodafone websites that steal online account credentials.

Please continue reading below.

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Once the cybercriminals have stolen their potential victims’ Vodafone credentials, they will hijack their accounts and use them fraudulently. It is therefore recommended that Vodafone customers view their bills or invoices through the My Vodafone app (iOS and Android), or at www.vodafone.com.

A Sample of a Vodafone Phishing Scam

From: "vpsonlinebillmanager@vodafone.com" vpsonlinebillmanager@vodafonestore.net
Subject: Online Bill Manager - Your Phone Bill is ready to view
Date: 14 June 2017 at 13:05:40 BST

Vodafone

Vodafone bill is ready

Dear Customer,

You can now take a look and manage your latest Vodafone bill for invoice date 09/06/2015. Your total bill for this month is 216.36 GBP.

Don't forget, your line rental is charged a month in advance and calls are charged in arrears.

Click here to view your bill

Benefits of Online Billing

Print replica Paper Bills

Monitor who uses what and how costs are accrued

Practical breakdowns of usage across account and handsets

View costs accrued so far in the month and set alerts

Available 24/7

Finally, if you're yet to take full advantage of our Online Bill Manager, there are many benefits from utilising its tools. These include the ability to print paper versions of your bill, set usage and monetary alerts and create cost centres all available 24/7.

For further information, see our User Guide.
Kind regards,
Customer Services

The links or buttons in the fake email messages may also trigger the download of a malicious compressed file: "Vodafone bill.zip" or Microsoft Word document. The compressed document contains the following malicious Javascript file: "Vodafone bill.js." And, the Microsoft Word document contains Macros, which are a set of programming instructions. If recipients attempt to open the malicious file, they will be redirected to a phishing website where they will be tricked into sending their online accounts credentials to cyber criminals. Or, they may be taken a malicious website where they will be tricked into downloading and infecting their computers with viruses, spyware, ransomware or other malware.

Vodafone customers who have already been tricked by the phishing scam are asked to contact Vodafone for help before their accounts are hijacked and used fraudulently by cyber criminals.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

If you want to quickly find answers to your questions, use our search engine.

Remember to help us, help you, by donating. 🎁Click here to donate

Please continue reading below.

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Comments, Questions and Reviews ✍
(Total: 4)

To help protect your privacy, please do not post or remove, your full name, telephone number, email address, username, password, account number, credit card information, home address or other sensitive information in or from your comments, questions, or reviews.

The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

  • Posted: Aug 2, 2017 5:45 AM by an anonymous user from or near: New Delhi (Okhla Phase III), India

    Here is another scam:

    "From: vpsonlinebillmanager@vodafone.com [mailto:vpsonlinebillmanager@mail2marketing.com]
    Sent: 02 August 2017 16:01
    Subject: Online Bill Manager - Your Phone Bill is ready to view

    Vodafone bill is ready

    Dear Customer,

    You can now take a look and manage your latest Vodafone bill for invoice date 02/08/2017.
    Your total bill for this month is £ 441.46

    Don't forget, your line rental is charged a month in advance and calls are charged in arrears.

    Click here to view your bill

    Benefits of Online Billing
    • Print replica Paper Bills
    • Monitor who uses what and how costs are accrued
    • Practical breakdowns of usage across account and handsets
    • View costs accrued so far in the month and set alerts
    • Available 24/7

    Finally, if you're yet to take full advantage of our Online Bill Manager, there are many benefits from utilising its tools. These include the ability to print paper versions of your bill, set usage and monetary alerts and create cost centres all available 24/7.

    Kind regards,

    Customer Services Useful Information
    Logging In

    If you've forgotten or don't know you log-in details, click on "Forgotten Password" on the log-in page. Your User ID is your Account Number.

    Paper-free Billing

    As part of our Corporate Social Responsibility and efforts to protect the environment, we are encouraging customers to cancel their paper bills and utilise our fantastic Online Bill Manager. If you're yet to cancel your paper bill, contact us and we'll be happy to help.

    Contact Us

    Phone:
    03333 044550
    Email: vpscustomer.services@vodafone.com

    Vodafone Unit M, Atlas Business Park, Simonsway, Wythenshawe, Manchester, M22 5RR.
    Registered address: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. Registered in England No 01471587."

    delete


  • Posted: Aug 2, 2017 4:20 AM by an anonymous user from or near: London, England, United Kingdom

    I am not a Vodafone customer and there is no mobile registered to this business but I have just received on of these bills.

    delete


  • Posted: Jul 5, 2017 8:44 PM by info

    Here is another scam:

    "From: vpsonlinebillmanager@vodafone.com
    Sent: 04 July 2017 10:49
    Subject: Online Bill Manager - Your Phone Bill is ready to view

    Vodafone

    Vodafone bill is ready

    Dear Customer,

    You can now take a look and manage your latest Vodafone bill for invoice date 21/06/2015. Your total bill for this month is 859.80 GBP.

    Don't forget, your line rental is charged a month in advance and calls are charged in arrears.

    Click here to view your bill"

    delete


  • Posted: Jul 5, 2017 8:43 PM by info

    Here is another scam:

    "Date: 04/07/2017, 10:32
    From:

    Vodafone

    Vodafone bill is ready

    Dear Customer,

    You can now take a look and manage your latest Vodafone bill for invoice date 25/06/2015. Your total bill for this month is 398.43 GBP.

    Don't forget, your line rental is charged a month in advance and calls are charged in arrears.

    Click here to view your bill"

    delete


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