"American Express Fraud Protection Alert Suspicious Activities Detected" Scams

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The email message below which appears to be a fraud protection alert that claims the recipients should confirm their recent charge activities is just one of the many phishing scams created by cybercriminals to trick American Express customers into clicking on the link within it. The link goes to a phishing website (a fake American Express website) that steals online account credentials when visitors attempt to sign into it.

American Express Fraud Protection Alert Suspicious Activities Detected Scams
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American Express cardholders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.

The "American Express Fraud Protection Alert Suspicious Activities Detected" Scam

From: American Express <amexpress@portaladminstator.info>

Sent: Thursday, June 1, 2017 8:19 PM

Subject: Confirm your recent charge activity

Log in to view your statement online

American Express logo

Hello,

Ending: **** American Express Card

FRAUD PROTECTION ALERT

Suspicious Activities Detected On:

Thur, May 24, 2017

For your security, we regularly monitor accounts for possible fraudulent activity. Below are the details of an attempted charge:

Attempt Date: 04/27/17

Merchant: Amazon

Amount: 1,600.00 USD

Status: PENDING

Please Follow the Link below to Cancel the Transaction if necessary

CANCEL TRANSACTION

NOTE: You would need to provide some identification

To see balance information within this notification, switch to the Enhanced Version.

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Comments, Questions, Answers, or Reviews

Comments (Total: 9)

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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • September 20, 2018 at 11:23 AM by info

    Here is another scam:

    "From: AMEX Online Services 7505164556 <onlineservices7505164556e89e4rd1s37 @mycaintlrewardscanlacactionrequest.net>

    Sent: Thursday, September 20, 2018 7:13 AM

    Subject: Urgent - Please review your recent activity #34984682

    We noticed an Appple Pay™ transaction from an unauthorized unknown device or location on September 20, 2018

    We have included the detailed information in attached document in this email message

    Sincerely,

    American Express."

  • January 7, 2018 at 6:59 PM by an anonymous user from: Wilmington, North Carolina, United States

    I just got an email today from Amex. I opened the attachment but didn't click the link in the attachment. Am I safe? I don't even have an American express card but I have been a victim of identity theft. I opened it because I thought someone may have used my name to open an account with American express. I opened the attachment with my phone! Please help!

    • January 7, 2018 at 7:35 PM by info

      You are safe. The fake email is used to steal Amex account credentials, and you do not have an account.

      • January 7, 2018 at 7:55 PM by an anonymous user from: Wilmington, North Carolina, United States

        Thank God and thank you for responding :)

  • December 20, 2017 at 2:49 PM by an anonymous user from: Litchfield, Connecticut, United States

    Got this today.

    "Begin forwarded message:

    From: American Express Service Protection Case 02982 <servicecase02982@aexopenedcontrol.net>

    Date: December 20, 2017 at 1:13:35 PM EST

    To: undisclosed-recipients:;

    Subject: Urgent: Please view your recent activity and we'll help you take corrective action. #From IP 189.209.100.193

    For your security we regulary monitor accounts for possible fraudulent activity.

    Please read your secure message by opening attachment (pdf). You will be prompted to open ( Visit My Account ) file or save (download) to your computer."

    I was not able to copy the rest of it, it is a PDF titled "Fraud Case #0992.pdf". It refers to Ames account 37*** and gives the following info: "attempt date: 19-December-2017, Merchant information: Godady Com, Amount: 655.58 EUR, Status: not approved", and instructs me to click on a link ("Visit Here") to safeguard my account.

    When I tried to copy the body of the email, all I got was this:

    {\rtf1\ansi\ansicpg1252

    {\fonttbl}

    {\colortbl;\red255\green255\blue255;}

    }

  • December 17, 2017 at 9:01 PM by info

    Here is another scam:

    -Original Message-

    From: American Express Protection Service Global Case 02960 [mailto:globalprotection02960@apimembership.net]

    Sent: Sunday, December 17, 2017 12:52 PM

    To: undisclosed-recipients:

    Subject: Urgent: Please view your recent activity and we'll help you take corrective action. #From IP 189.209.100.194

    For your security we regulary monitor accounts for possible fraudulent activity.

    Please read your secure message by opening attachment (pdf). You will be prompted to open ( Visit My Account ) file or save (download) to your computer.

  • December 17, 2017 at 9:00 PM by info

    Here is another scam:

    -Original Message-

    From: American Express Protection Online Service Case 02978 <caseaexp02978@globalinvoices.org>

    To: undisclosed-recipients:;

    Sent: Sun, Dec 17, 2017 10:15 am

    Subject: Urgent: Please view your recent activity and we'll help you take corrective action. #From IP 189.279.170.209

    For your security, we regulary monitor accounts for possible fraudulent activity.

    Please read your secure message by opening attachment (pdf). You will be prompted to open ( Visit My Account ) file or save (download) to your computer.

  • November 22, 2017 at 10:56 PM by an anonymous user from: Spokane, Washington, United States

    I just received a text stating someone tried to use my card $500 at maceys. And asked for the number on the back of the card.

  • September 10, 2017 at 9:46 AM by an anonymous user from: Ormond Beach, Florida, United States

    I just received an email like this today. I did not know about this scam. I clicked on it and entered my name and home address. However when it asked me for SS# I realized it was a scam. I just went online and changed my password on the account.

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"American Express Fraud Protection Alert Suspicious Activities Detected" Scams