Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Capital One customers who have received email or SMS text messages claiming that their accounts have been suspended should delete the same messages. This is because the messages, like the one below, are being sent by cyber criminals, to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
From : secure@cp1.comDate : 29/06/2017 - 15:38 (GMTDT)To : secure@cp1.comSubject : Your Account Has Been Temporary Suspended.capital one 360Dear Capital One Customer.Your Capital One Internet Banking account has been temporary suspended.We require you to Unlock your account Unlock Access.Sincerely,Capital One Security Department
From : secure@cp1.com
Date : 29/06/2017 - 15:38 (GMTDT)
To : secure@cp1.com
Subject : Your Account Has Been Temporary Suspended.
capital one 360
Dear Capital One Customer.
Your Capital One Internet Banking account has been temporary suspended.
We require you to Unlock your account Unlock Access.
Sincerely,
Capital One Security Department
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.
1
Here is another scam:"Subject: Action Required: Capital One Online Access Temporarily SuspendedDate: 12/07/17 04:00:18 PMFrom: "Capital One" Dear Capital One Bank Customer:Capital One Bank Support notices more than 3 times error log in to your Internet Banking Account On Dec 07, 2017 from Unknown IP Address: 45.61.221.226. In order For us to keep your Account Active and Verified.Kindly verify your details with us for security purpose. To avoid activities suspension within 48 hours, Kindly Click Our secure web below to verify your Account by Clicking on here. Click Here To Verify Your Account Thank you for your understanding.Sincerely,Capital One Online Banking Team©2017 Capital One"