Capital One customers who have received email or SMS text messages claiming that their accounts have been suspended should delete the same messages. This is because the messages, like the one below, are being sent by cyber criminals, to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
One of the "Capital One 360 Your Account Has Been Temporary Suspended" Phishing Scams
From : secure@cp1.com
Date : 29/06/2017 - 15:38 (GMTDT)
To : secure@cp1.com
Subject : Your Account Has Been Temporary Suspended.
capital one 360
Dear Capital One Customer.
Your Capital One Internet Banking account has been temporary suspended.
We require you to Unlock your account Unlock Access.
Sincerely,
Capital One Security Department
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.