The email message below which claims the recipients need to confirm their Chase online account information is a phishing scam. The fake email message, which claims the account information confirmation is due to a new security system to make Chase online accounts more secure and safe, is just one of the many phishing scams being sent by cyber-criminals to potential victims. Therefore, Chase customers who have received the same email message are asked not to follow the instructions or click on the links within it.
Sample of a "Chase Account Suspension Alert" Phishing Scam
From: Chase Online <test@amazonaws.com>
Date: July 11, 2017 at 4:35:11 PM EDT
Subject: Security Alert: Account Suspension.
Note: This is a service message with information related to your Chase account(s). It may include specific details about transactions, products or online services. If you recently cancelled your account, please disregard this message.
Dear Chase OnlineSM Customer:
Chase OnlineSM Access Re-activation.
Reason: Billing failure.
Due to recent fraudulent activities on some of Chase online account we are launching a new security system to make Chase online accounts more secure and safe. Before we can activate it we will be checking all Chase online accounts to confirm the authenticity of the holder. We will require a confirmation that your account has not been stolen or hacked. Your account has not been suspended or frozen.
Please confirm your information promptly so that you can continue tp enjoy all the benefits of your Chase account.
To start the Re-activate process click on Chase OnlineSM.
Once you have completed the process, we will send you an email notifying that your account is available again. After that you can access your account online at any time.
The information provided will be treated in confidence and stored in our secure database.
If you fail to provide required information your account will be automatically deleted from Our online database.
Thank You
Online Services Team
JPMorgan Chase Bank, N.A. Member FDIC
©2017 JPMorgan Chase & Co.
Your personal information is protected by advanced online technology. For more detailed information, view our Online Privacy Policy. To request in writing: Chase Privacy Operations, 451 Florida Street, Fourth Floor, LA2-9376, Baton Rouge, LA 70801
Every month, thousands of these email messages are sent out by scammers to trick their potential victims into stealing their username, password, financial or personal information. Therefore, Chase customers should never click on a link in an email message to sign into any of their online accounts. They should instead, go directly to www.chase.com in their web browsers and sign into their account from there. If there is a problem with their accounts, they will be notified after signing in.
Chase customers who were tricked into clicking the link in the fake email message and who have entered their usernames and passwords on the bogus Chase website that they were taken to are asked to change their Chase password and contact Chase bank immediately for help.