"Chase Account Suspension Alert" Phishing Scams

Chase Account Suspension Alert Phishing Scams

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The email message below which claims the recipients need to confirm their Chase online account information is a phishing scam. The fake email message, which claims the account information confirmation is due to a new security system to make Chase online accounts more secure and safe, is just one of the many phishing scams being sent by cyber-criminals to potential victims. Therefore, Chase customers who have received the same email message are asked not to follow the instructions or click on the links within it.

Sample of a "Chase Account Suspension Alert" Phishing Scam

From: Chase Online <test@amazonaws.com>

Date: July 11, 2017 at 4:35:11 PM EDT

Subject: Security Alert: Account Suspension.

Note: This is a service message with information related to your Chase account(s). It may include specific details about transactions, products or online services. If you recently cancelled your account, please disregard this message.

Dear Chase OnlineSM Customer:

Chase OnlineSM Access Re-activation.

Reason: Billing failure.

Due to recent fraudulent activities on some of Chase online account we are launching a new security system to make Chase online accounts more secure and safe. Before we can activate it we will be checking all Chase online accounts to confirm the authenticity of the holder. We will require a confirmation that your account has not been stolen or hacked. Your account has not been suspended or frozen.

Please confirm your information promptly so that you can continue tp enjoy all the benefits of your Chase account.

To start the Re-activate process click on Chase OnlineSM.

Once you have completed the process, we will send you an email notifying that your account is available again. After that you can access your account online at any time.

The information provided will be treated in confidence and stored in our secure database.

If you fail to provide required information your account will be automatically deleted from Our online database.

Thank You

Online Services Team

JPMorgan Chase Bank, N.A. Member FDIC

©2017 JPMorgan Chase & Co.

Your personal information is protected by advanced online technology. For more detailed information, view our Online Privacy Policy. To request in writing: Chase Privacy Operations, 451 Florida Street, Fourth Floor, LA2-9376, Baton Rouge, LA 70801

Every month, thousands of these email messages are sent out by scammers to trick their potential victims into stealing their username, password, financial or personal information. Therefore, Chase customers should never click on a link in an email message to sign into any of their online accounts. They should instead, go directly to www.chase.com in their web browsers and sign into their account from there. If there is a problem with their accounts, they will be notified after signing in.

Chase customers who were tricked into clicking the link in the fake email message and who have entered their usernames and passwords on the bogus Chase website that they were taken to are asked to change their Chase password and contact Chase bank immediately for help.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com. And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
(Total: 2)

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  • March 4, 2020 at 7:44 PM by info

    "From: Chase <oalineaccountmychase01@nc.rr.com>

    Date: 3 March 2020 at 11:09:52 AM GMT-6

    To: Undisclosed-Recipients:;

    Subject: Notification Message From Chase Online


    Note: This is a service message with information related to your Chase account(s). It may include specific details about transactions, products or online services. If you recently cancelled your account, please disregard this message.

    An Important notice for all Mobile and Online Banking users account's

    Dear Chase OnlineSM Customer:

    We're writing to letting you know that we've suspended your online access due to several failed attempts to access to your account and some unusual activity made today and secured by our smart security system ,We temporary deactivated your account for your protection.

    To process and see a detailed notice about this Situation,to Unblock your Account, Please log on immediately to www.Chase.com

    How to start?

    Login Simply from the link below our secure verification process in afew seconds. to use your samUser ID and Password to unblock your card and re-verify your account info, and go to the Account Activity.

    Also you are required to validate your contact details accounts information to send you all updates to your account Via personal numbers to keep your account safe, and you will not have any problems in future with out our online services.


    Thank you for being Chase Online.SM"

    Here is another scam.


  • March 16, 2019 at 7:21 PM by info

    Received this scam:

    "From: Chase Online <user@chasemail.com>

    Date: March 16, 2019 at 7:24:22 AM MST

    To: Undisclosed-Recipients:;

    Subject: Your online account is temporarily suspended..."


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"Chase Account Suspension Alert" Phishing Scams