"MyBell Your Credit/Debit Card has Expired" Phishing Scam

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Updated: Jan. 23, 2018 2018-01-23T10:34:03
Posted: Jan. 23, 2018 2018-01-23T10:27:03
Online Threat Alerts (OTA)

The "MyBell Your Credit/Debit Card has Expired" email below is a phishing scam. Therefore, Bell Canada customers are asked not to follow the instructions in it. This is because the link in the email will only take the recipients who have clicked on it to a phishing website, looking like Bell’s website, where they will be asked to sign-in with their account credentials. But, once the potential victims attempt to sign into the fake website, their credentials will be sent to the cybercriminals behind the scam, who will use it to gain access to their victims’ accounts. Once the cybercriminals have access to their potential victims' accounts, they will steal their money and use their accounts fraudulently.

The "MyBell Your Credit/Debit Card has Expired" Phishing Scam

Your credit/debit card has expired.

MyBell <mybellinterruptionss@k-tai.watch.impress.co.jp>

Sat 1/13/2018, 9:31 AM

Dear Customer,

Bell is sending you this e-mail to inform you that we're having some trouble with your current billing information.

This might be due to either of the following reasons:

1. You have changed your billing address.

2. You have Submitted incorrect information during bill payment process.

3. Your credit/debit card has expired.

4. You didn't update your profile.

According to above, and to ensure that your service is not interrupted

We request you to confirm and update your billing information now by clicking the button below.

Click the button below to start your update process.

Login to My Account

We thank you for your prompt attention to this matter, as we are processing the changes you have made .

See you online soon,

Executive Director-Officer

It is important for Internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to https://www.bell.ca/. If there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of phishing Bell emails like the one above, who have clicked on the link in them and have attempted to sign into the phishing website they were taken to with their accounts’ credentials, should change their passwords and contact Bell immediately.