Online Threat Alerts (OTA) - Alerting you to scams and frauds.

"American Express Unable to Process Membership" Scam
American Express Unable to Process Membership Scam

The "American Express Update Your Income Information" email message below which appears to be an alert from American Express claiming a request to update the recipient's email address and other records is just one of the many phishing scams created by cybercriminals to trick American Express customers into clicking on the link within it. The link goes to a phishing website (a fake American Express website) that steals online account credentials when visitors attempt to sign into it.

American Express cardholders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.

The "American Express Unable to Process Membership" Scam

From: American Express Update Services <alert-confirmation.id151@live-globa365mex.com>

Sent: Friday, February 16, 2018 11:41 AM

Subject: REMINDER: Unable to process membership

Attachment: LoginMembership365.pdf

Customer Care Reminder

Dear Cardmember Account ending: 3***

We are writing to you because we need to speak with you regarding a security concern on your account. Our records indicate that you recently used your account American Express on Friday, February 16, 2018 from IP 3.8.158.24

For your security, new charges on the accounts listed above may be declined. if applicable, you should advise any Additional Card Member on your account that their new charges may also be declined. To safeguard your account, please access your account Acces my account

Sincerely,

American Express Care Team

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