American Express cardholders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.
The "American Express Unable to Process Membership" Scam
From: American Express Update Services <firstname.lastname@example.org>
Sent: Friday, February 16, 2018 11:41 AM
Subject: REMINDER: Unable to process membership
Customer Care Reminder
Dear Cardmember Account ending: 3***
We are writing to you because we need to speak with you regarding a security concern on your account. Our records indicate that you recently used your account American Express on Friday, February 16, 2018 from IP 22.214.171.124
For your security, new charges on the accounts listed above may be declined. if applicable, you should advise any Additional Card Member on your account that their new charges may also be declined. To safeguard your account, please access your account Acces my account
American Express Care Team
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