Squarespace customers who have received fake "ICANN New Policy Domain Suspension" emails like the one below, which claim their domain names will be suspended if they fail to complete some outlined process, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in. And, if they are still unsure, they should pick up the phone and contact Squarespace to verify.
A "Squarespace Domains Expiration" Scam
Subject: ICANN New Policy
Date: Sunday, March 4, 2018 3:38 PM
From: Squarespace <fgrfgg@ghoenix.com>
Squarespace
DOMAINS
** Please note that failure to complete the process outlined below will lead to the suspension of your domain name. **
Dear Customer,
Please read this important e-mail carefully.
Recently you registered, transferred, or modified the contact information for one or more of your domain name(s). ICANN requires all accredited registrars to validate your new contact information. You can read about ICANN's new policy at: http://www.icann.org/en/re sources/registrars/raa/approve d-with-specs-27jun13-en.htm#wh ois-accuracy.
You will have also received this notice if we could not successfully deliver a WHOIS Data Reminder Policy (WDRP) email or a renewal reminder notice.
In order to ensure your domain name(s) remain active, you must now click the following link and follow the instructions provided:
Confirm Your Email Now
Failure to follow the above link and complete this process will eventually lead to the suspension of your domain name(s).
If you have additional questions, please do not hesitate to get in touch.
Thank you for your attention,
Squarespace
If you have any questions, reply to this email. We’re happy to help.
Our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
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Squarespace customers who have already been scammed are asked to contact Squarespace for help.