Microsoft Outlook Account Upgrade Scam

Microsoft Outlook Account Upgrade Scam

The "Microsoft Outlook Account Upgrade" email below, which claims the recipients' accounts will be closed and they must click the link within the same email to cancel the deactivation process, are asked to delete it. This is because the email is a fake and is a phishing scam created and sent by cybercriminals to steal Microsoft account usernames and passwords, with the intention of hijacking the email accounts and using them maliciously or fraudulently. Therefore, recipients of the same email message are advised to delete it, and not follow the instructions in it.

The "Microsoft Outlook Account Upgrade" Phishing Scam

From: Microsotf Account Team <>

Sent: Thursday, March 8, 2018 9:19 AM


Subject: Account Deactivation

Your account will be close on 2018/03/09, to avoid kindly see attached file to stop.


Microsoft 2018

Account Update

This message is being sent to you to inform you that your account will be closed after this final warning

If you wish to continue using this account please upgrade to our services. Ignoring this message will cause the account to be closed

Click here to upgrade

Note: This upgrade is required immediately after receiving this message

Thank you

Account admin

The link in the email message goes to a fake Outlook or Microsoft website, which will attempt to trick the cyber-criminals' potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames and passwords on the fake website, it will be sent to the cybercriminals behind the email scam, who will use the information to hijack their accounts.

If you have received the same email message, please go directly to your email account instead of clicking on the links in the email message. And, if there is anything wrong with your account, it will be shown to you after you have signed into it. If you were tricked by the phishing email, please change your Microsoft Hotmail/Live/Outlook immediately. If you are unable to, click here to report it to Microsoft.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 3)

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  • March 14, 2020 at 12:55 PM by an anonymous user from: Chicago, Illinois, United States

    This is what I received, but the misspellings and miscapitalizations seem to betray its origins as scam, and I have never, ever heard of Microsoft putting out this kind of notice:

    "Dear User,

    This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version of Microsoft.

    If you choose not to update your account on or before 16 March 2020, Your account will be permanently deleted from our database.

    Take a minute to update your account for a faster, safer and full-featured Outlook experience click on "Validate " to login your account details to avoid deactivation of account.

    Thank you,

    Mail Team ©2020"

  • May 14, 2019 at 10:13 AM by info

    Here is another scam:

    "From: MIcrosoft Account Info <>

    Sent: 14 May 2019 11:06

    Subject: Upgrade your Microsoft account

    Microsoft account

    Important notice from outlook

    Due to congestion in all Outlook accounts, there shall be a removal exercise of all used and unused Accounts.

    Outlook would be shutting down several accounts as your details needs to be updated to the its Database.

    Upgrade your account


    Regards, Jennissa Wing Yiu Chan

    2019 Customer Service Microsoft"

  • April 11, 2018 at 11:10 AM by info

    Here is another scam:

    "From: Microsoft Outlook <>

    Sent: 11 April 2018 04:07

    Subject: Server Notice 2018 (c)

    Microsoft Outlook E-mail Account Upgrade

    Outlook User,

    Your mailbox has exceeded it's mail-quota and due for upgrade.

    kindly follow the upgrade button below to upgrade your account security automatically.

    Click here to re-sign in and upgrade your account

    However, if you do not upgrade your account, your incoming mails will be returned back to the sender by mail server.


    Outlook Service Team"

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Microsoft Outlook Account Upgrade Scam