NFCU customers who have received the "Your NavyFederal Security Update" emails like the one below, which claim they need to update their account profile, are asked to delete and not follow the instructions in them. This is because the emails are phishing scam that is being sent by cybercriminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).
Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.
The "Your Navy Federal Security Update" Scam
From: Navy Federal. <softx@ucdavis.edu>
Sent: Sunday, April 1, 2018, 10:19:08 PM EDT
Subject: Your NavyFederal Security Update
Navy Federal Credit Union
Navy Federal Security Zone
SECURITY MESSAGE
Dear Member,
This email is to notify you that your Navyfederal account requires full profile update established per your security request. to prevent unauthorized access to your accounts,
Kindly click on Update Account
to verify your profile immediately to ensure your safety and security
UPDATE YOUR ACCOUNT
.Please don't reply directly to this automatically-generated e-mail message.
Thank you,
Navy Online Team
Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verification or updates that need to be done to their accounts.