Beware of "Your Netflix Account has been Locked" Phishing Scams

Beware of "Your Netflix Account has been Locked" Phishing Scams

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Netflix users who have received "Your Account has been Locked" email messages like the one below, which claim the recipients' Netflix membership has been locked, are asked to delete them and should not follow the instructions in them. This is because the email messages, which claim the recipients Netflix membership has been canceled are phishing scams sent by cybercriminals to steal their Netflix account credentials (usernames and passwords). Once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts, hijack and use them fraudulently.

A Sample of the "Your Netflix Account has been Locked" Phishing Scam

From: netflix-telstra11@bigpond.com

Subject: Netflix

Your Account has been Locked !

Hi Customer,

We've cancelled your membership, and we have locked your account due to our new security system

If you want you can simply unlock your account and restart your membership to enjoy all the best TV programmes & films without interruption by updating your payment methods


We're here to help if you need it. Please visit the Help Centre for more info or contact us.

- The Netflix Team

Netflix users should never click on a link to sign into their online accounts. They should always go directly to https://www.netflix.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help.

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

Please share what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions, Answers, or Reviews
(Total: 2)

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  • October 28, 2018 at 10:19 PM by info

    Here is another scam:

    "From: Netflix <customerservice@decathlon.com>

    Sent: Thursday, October 25, 2018 11:07 PM

    Subject: Your account has been locked .


    Dear customer,



    Update Now"


  • July 17, 2018 at 6:43 PM by an anonymous user from Chester, New York, United States

    I just received a fraudulent e-mail that said my Netflix acct. had been locked, went directly to my acct. and it had not been locked.


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Beware of "Your Netflix Account has been Locked" Phishing Scams