The "Verizon Your Account is Temporarily Suspended" Scam

The "Verizon Your Account is Temporarily Suspended" Scam

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Verizon Wireless customers are asked to be aware of fake "Verizon Your Account is Temporarily Suspended" emails like the one below, which claim that their account has been temporarily suspended. The fake emails are being sent by scammers to frighten and trick the recipients into clicking on the "Reconnect your service" link within them to reconnect or reactivate their accounts. But, once the recipients click on the link in the fake email, they will be taken to a phishing website that steals personal, financial, and Verizon Wireless credentials (usernames and passwords).

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Therefore, Verizon Wireless customers who have received an email appearing as if they were sent from Verizon Wireless, should avoid clicking on the links in them. They should instead, sign directly into their account by going directly to the following link: https://www.verizonwireless.com/

A Sample of the "Verizon Wireless iTunes Store Payment Cancellation" Scam

From: Verizon Wireless VZWMail@ecrmemail.verizonwireless.com

Date: August 21, 2018 at 8:40:16 AM EDT

Subject: THOMAS, your account is temporarily suspended with full billing.


Reconnect your service at any time.

View online

Shop Support My Verizon

Your service suspension is complete.

Mobile number ending in #0138.

As of 08/20/2018, your service is temporarily suspended due to a lost or stolen device. If you have questions, please read our FAQs.

During your suspension, please keep in mind the following important details:

Your device will be inoperable until it is reconnected.

Your device and service payments will continue at the normal monthly rate.

Reconnect your service

Thanks for choosing Verizon Wireless.

Recipients of the fake email voices who have clicked on the link in them, should change their Verizon Wireless password and contact Verizon Wireless Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

Note: Some of the names, addresses, email addresses and telephone numbers in email samples on this website may have been impersonated.

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Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

Also, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent.

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