Is Purefeel Shop a Scam or an Untrustworthy Online Store?

I ordered 24 chair covers in January. Their on-line pictures looked professional. Haven’t gotten anything yet! They said the order got list and they would resend it. That was 6 weeks ago. Now they’re saying be patient.
They are a fraudulent company and need to be shut down

scam company, never got what I ordered but I did request through my bank to dispute the charges. and what is sad is of they really had the product they could have made a killing! they were super cute hanging baskets! bummer!

I never received my order either. Scam company. Get your money back. Thanks

Ordered chair covers 10/1/20.
Today 2/4/20 no goods received.
Tried everything possible to contact seller but nothing works.
Noticed they have just started to advertise the covers again.
Never again. Looks like they are dodgy as h**l.
Maria

I have been waiting for over 2 months and nothing received, SCAMMMM

18 back-and-forth communications and two months later, and they still haven't fixed the error of sending me the wrong item.

I paid for the item, plus shipping - they told me to pay the shipping to send it back to them.

I told them that they made the mistake, and should pay to correct it by shipping me the item I paid for and paying to have the wrong item shipped back, and they told me that they sent me the correct item.

I sent them a screenshot of the confirmation of the item I ordered and a picture of the item they actually sent, and they stopped responding. Note that they also stopped signing their name, and simply signed, "Customer Service".