Online Threat Alerts (OTA) - Alerting you to scams and frauds.

"Capital One Disabled Access" Phishing Scams
Capital One Disabled Access Phishing Scams

Capital One customers who have received the "Capital One Disabled Access" email or SMS text messages claiming their account access will be disabled for security reasons, should delete the messages. This is because the messages, like the one below, are being sent by cybercriminals, to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.

A "Capital One Disabled Access" Phishing Scam

From: Capitalone.lnc - contact_OW2RV@brain2nervoussystem.online

Sent: Wednesday, April 24, 2019 6:22 AM

Subject: [News Supported Summary] [Alerts Info Statement Reminder], We informed to you for someone entering your password too often, or giving wrong answers to your security question. Case ID : #K0544121M4K. [Fwd]

Capital ONe

Security Alert: We noticed an attempt to sign in to your account from an unrecognized device in Canada.

For your security we have disabled access to your account to prevent unauthorized use. We require you to complete our account verification process in order to restore access please click the link below.

Restore Access

Best Regards,

Capital One Service

Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.

Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cybercriminals.

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