Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Online users, beware of fake US Tech Support emails like the one below, which ask recipients to call 972-924-5296 to cancel their membership. The fake emails are being sent by online scammers, therefore, recipients are asked not to follow the instructions in them.
From: US Tech Support - shaneron786@outlook.comSent: Saturday, March 30, 2019 8:50 AMSubject: Urgent Notice - Auto Debit Transaction AlertAuto Subscription Renewal ReminderDear Member,Your US Tech Support Protection Plan membership is set to renew on Mar 30 2019.Because your account is set to auto-renew, we will automatically process your next payment on Mar 31 2019. We will process the payment through Authorize.net.You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day.To STOP please call us at 972 924 5296 to cancel your membership.NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.Kind Regards,USTechSupport / RealDefense, LLC972 924 5296Customer Service and SalesMon-Fri: 8am to 8pm EasternSat-Sun: 10am — 7pm Eastern
From: US Tech Support - shaneron786@outlook.com
Sent: Saturday, March 30, 2019 8:50 AM
Subject: Urgent Notice - Auto Debit Transaction Alert
Auto Subscription Renewal Reminder
Dear Member,
Your US Tech Support Protection Plan membership is set to renew on Mar 30 2019.
Because your account is set to auto-renew, we will automatically process your next payment on Mar 31 2019. We will process the payment through Authorize.net.
You do not need to take any action; we just wanted to let you know.
Thanks for your continued support and have a great day.
To STOP please call us at 972 924 5296 to cancel your membership.
NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.
Kind Regards,
USTechSupport / RealDefense, LLC
972 924 5296
Customer Service and Sales
Mon-Fri: 8am to 8pm Eastern
Sat-Sun: 10am — 7pm Eastern
Recipients of the fake emails who were tricked into disclosing their credit card information to the scammers are asked to contact their banks for help because their cards are used fraudulently.
The legitimate USTech Support is located at www.ustechsupport.com, where their contact number and email can be found if you need to reach them.
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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Essentially the same letter -- different phone, different "from" e-mail, but gives a Denver address (which happens to be in the same building as the Elway Restaurant). I enjoy calling back and yanking their chain, throwing them off their game, but you can't get past their answering machine -- oddly, they've never called me back π π
SCAMMER! You're reported to authorities.Wednesday, October 7, 2020Tech Support Expert \Dear Customer,Invoice No. TSE6TDGGNProduct : Tech Total License 2 Years Amount : 169 USDDate: October 07 2020First and foremost, we want to thank you for your continued investment with Tech Support Expert. Without your loyalty and support, we would not be able to continuously provide our members with valuable benefits and actively develop our industry. Put simply, you make what we do possible.In case you don't want to continue with us then make sure you call us on 786 633 2408 before October 08 2020 to avoid any recurring payment.Can you believe that itβs been 2 Years since you first joined? Since that time, your membership has enabled great benefits for your personal computer.We hope youβve been able to personally benefit from your membership with Tech Support Expert. If not, let us fix that right away! Call our customer service at 786 633 2408, to see how we may better meet your needs.If, like most of our members, we hope you are satisfied with your membership. Your early renewal will help us plan for next yearβs continues service. Make sure to let us know if you have any suggestions. Weβd love to hear your feedback!Regards,Tech Support Expert6700 Pacific Coast Hwy, Long Beach, CA 90803, United States786 633 2408Issues with this transaction?You have 24 hours from the date of the transaction to open a dispute.For assistance Call 786 633 2408
Received this email today. Never heard of them before. I called them and they said if I want to cancel I would need to download their form. The lady was a foreigner and very hard to understand.When she started giving me instructions as to what I need to do with my keyboard I hung up the phone knowing it is a scam. From: Date: Monday, July 20, 2020 at 12:18 PMTo: Subject: computer renewalDear Member,Your US Tech Support Protection Plan Membership set to renew on July 20th 2020.Because your account is set to auto renew, we will automatically process $399.99 charge on July 20th 2020You do not need to take any action , we just wanted to let you know.Thank you for your support and have a great day To CANCEL please reach us at 2604687838 to discontinue NOTE: THIS IS A SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. Kind Regards, US Tech SupportCustomer ServicePhone: 2604687838Mon-Sat : 08:00 AM β 08:00 PMSunday Closed -Copyright Reserved US Tech Support LLP
"From: "US eTechSupport" Subject: Auto Renewal Subscription AlertDate: June 29, 2020 at 6:50:23 AM PDTSubscription Renewal ReminderDear Member,We'd like to take this opportunity to thank you for your support over the past 12 months. We value all contributions to US TechSupport Maintenance Plan, and memberships make up the lifeblood of our organisation. Your involvement is extremely important to us and very much appreciated.That said, we know you're busy and just wanted to take this time to remind you that your membership with US Tech Support Protection Plan will expire on June 29 2020.If you're still deciding whether or not to renew, or just haven't gotten around to it yet make sure you call us 786 633 2408 cancel your subscription with us to avoid recurring charges taken out of your account.In case you don't want to continue with us then make sure you call us on 786 633 2408 before June 30 2020 to avoid any recurring payment.If you are unsure please call us at 786 633 2408 to stop your membership.THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.We hope that you'll take this time to renew your membership and remain a part of our community."Here is another scam.
Here is another scam:----- Forwarded Message -----From: eTech Support US Sent: Thursday, June 25, 2020, 08:20:34 AM PDTSubject: Payment For Upcoming ContractAuto Renewal ReminderDear Member, Your US Tech Support Protection Plan membership is set to renew on June 25 2020. Because your account is set to auto-renew, we will automatically process charge on June 26 2020. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 270 775 4284 to discontinue. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US Tech SupportCustomer ServicePhone - 270 775 4284Mon-Sat : 10:00 AM β 04:00 PM (EST)Sunday Closed- Copyright Reserved US TechSupport LLP
Pretty obvious this is a scam. Only wish I could have reported this to the police.
"From: U S Tech Support Date: May 4, 2020 at 6:11:43 AM MSTSubject: Uh-Oh Your Subscription Is Expiring Today!ο»ΏAuto Subscription Renewal NoticeDear Member,Your US Tech Protection Plan membership is set to renew on May 04 2020.Because your account is set to auto-renew, we will automatically process charge on May 05 2020.You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day.To cancel please reach us at 972 430 3126 to discontinue.NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.Kind Regards,Real Defence LLCCustomer ServicePhone - 972 430 3126Mon-Sat : 08:00 AM β 04:00 PM (EST)Sunday Closed- Copyright Reserved Real Defence LLC"Here is another scam.
"I received an e-mail stating that my US Tech Support was going to charge my debit card on 14 April 2020. Yes, I called the number could hardly understand the person on the other end of the line. Yes, I gave him my e-mail address plus my home address. As soon as he said for me to start my computer I hung up. I knew it was a scam."Received via email.
I got it this afternoon with the expiration to be today. Of course all the phone numbers are different in these reports so I can only assume this is false. I'll be on the lookout.
I received this same email today, with today's and tomorrow's dates and a different phone number. Has anyone actually had them make a fraudulent charge? I will of course watch my credit cards.
I received this email this morning:Subject - Auto Debit Transaction AlertDear Member, Your US Tech Support Protection Plan membership is set to renew on November 13 2019. Because your account is set to auto-renew, we will automatically process charge on November 14 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 251 207 4281 to discontinue. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupportCustomer ServicePhone - 251 207 4281Mon-Sat : 10:00 AM β 04:00 PM (EST)Sunday Closed- Copyright Reserved US TechSupport LLP
These scammers are still at with new contact numbers: "Auto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on October 29 2019 Because your account is set to auto-renew, we will automatically process charge on October 30 2019You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 404 478 6446 to discontinue. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupportCustomer ServicePhone - 404 478 6446Mon-Sat : 10:00 AM - 04:00 PM (EST)Sunday Closed"
Here is another scam:---------- Original Message ----------From: US TechSupport Date: September 24, 2019 at 9:33 AMSubject: Upcoming Renewal NotificationAuto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on September 24 2019. Because your account is set to auto-renew, we will automatically process charge on September 25 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 323 522 4615 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupportCustomer ServicePhone - 323 522 4615Mon-Sat : 10:00 AM β 04:00 PM (EST)Sunday Closed-Copyright Reserved US TechSupport LLP"
I just received the email as well. I did call the number (908.867.0949) and there was an answer. However the gentleman on the other end could not explain what the support was for and finally stated "no problem, we will take care of canceling your subscription." I gave him zero info (he asked for my email address and I did not disclose). I told him this was a complete scam. He quickly shut down the call.
Received the same email today - like the examples you show here, the same day the alleged service is set to terminate, to be automatically renewed the next day unless you CALL them. The number is different from your examples sent in by others. Thank you for your service. I'm forwarding my email to the Federal Communications Commission (FCC)as well as to you, minus my email address. Here it is:Auto Debit Reminder!US Tech Support3:49 PMTo Quick reply allReplyForwardDeleteAuto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on September 04 2019. Because your account is set to auto-renew, we will automatically process charge on September 05 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 805 291 4918 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupportCustomer ServicePhone - 805 291 4918Mon-Sat : 10:00 AM β 04:00 PM (EST)Sunday Closed-Copyright Reserved US TechSupport LLP
Their NEW number is 908-867-0949. DON'T FALL FOR IT!
I, too, received this exact email.I'm ignoring it because there is no answer at the number.I'll just put it in as fraudulent with my credit card provider. let them deal with these scamming pricks.
Just got one. What kind of idiots do they think we are? Never heard of them so reporting as spam.
I received this email yesterday. I spoke with a man with a foreign accent. When I told him I didnβt have a computer and he called me a liar. Fortunately, I did not give him any information. I am sure this is a scam."From: US Tech Support Date: August 7, 2019 at 10:13:46 AM CDTSubject: Auto Debit Transaction AlertAuto Debit Transaction AlertDear Member,Your US Tech Support Protection Plan membership is set to renew on August 08 2019.Because your account is set to auto-renew, we will automatically process charge on August 08 2019.You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day.To cancel please reach us at 908 867 0949 to discontinue..NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.Kind Regards, US TechSupportCustomer ServicePhone - 908 867 0949Mon-Sat : 10:00 AM β 04:00 PM (EST)Sunday Closed-Copyright Reserved US TechSupport LLP"
"From: US TechSupport Auto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on July 22 2019. Because your account is set to auto-renew, we will automatically process charge on July 23 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 908 867 0949 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 908 867 0949Customer Service Mon-Sat : 8am β 8pm Eastern Sunday Closed- Copyright 2019 Reserved US TechSupport LLC"Here is another scam.
"From: US TechSupport Date: July 5, 2019 at 10:42 AM Subject: Auto Debit Transaction Alert Auto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on July 05 2019. Because your account is set to auto-renew, we will automatically process charge on July 06 2019. You do not need to take any action; we just wanted to let you know. Thanks for your continued support and have a great day. To cancel please reach us at 909 962 8747 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 909 962 8747 Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern"Here is another scam.
"From: US Tech Support & Assistance Date: July 15, 2019 at 11:48:33 AM EDTSubject: ACCOUNT AUTO DEBIT REMINDERReply-To: US Tech Support & Assistance Upcoming Auto Debit Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on July 15 2019. Because your account is set to auto-renew, we will automatically process charge on July 16 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel or to discontinue please reach us at 19146005288 NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 19146005288Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern"Here is another scam.
RECEIVED THIS IN MY EMAIL - THIS IS A SCAM"Subject: ACCOUNT AUTO DEBIT REMINDERDate: 7/9/2019 10:14:16 AM Mountain Standard TimeFrom: park-harry-aol-com-send.tinyletterapp.comReply To: reply-2qw8q=0bd89d22-bafe-4a7a-ac7b-af7e6673a42e-tinyletter.comTo: ancientcs-aol.comSent from the Internet (Details)Upcoming Auto Debit Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on July 09 2019. Because your account is set to auto-renew, we will automatically process charge on July 11 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel or to discontinue please reach us at 19146005288.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 19146005288Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern Subscription Renewal Reminder by US Tech Support3550 W Sahara Ave Las Vegas, NV 89102 USA"
"US Tech Support & AssistanceUpcoming Auto Debit Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on July 15 2019. Because your account is set to auto-renew, we will automatically process charge on July 16 2019. You do not need to take any action; we just wanted to let you know. Thanks for your continued support and have a great day. To cancel or to discontinue please reach us at 19146005288 NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 19146005288 Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern Subscription Renewal Reminder by US Tech Support & Assistance6832 Snider Plaza Dallas, TX 75205 USA"Here is another scam.
Emails are coming from wsamy-aol-com-send.tinyletterapp.com
"Auto Debit ReminderFrom: US TechSupport (Tina903856-outlook.com)To: Date: Tuesday, June 18, 2019, 08:40 AM PDTAuto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on June 18 2019. Because your account is set to auto-renew, we will automatically process charge on June 19 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 909 962 8747 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 909 962 8747Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern Reminder Newsletter by US TechSupport3809 NW Cache Rd Lawton, OK 73505 USA Sent to elena3499-yahoo.com β UnsubscribeDelivered by TinyLetter"Received this scam.
"From: U S Tech Support Sent: Thursday, June 13, 2019, 11:23:34 a.m. GMT-4Subject: Your Account Getting Auto DebitedUpcoming Auto Debit Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on June 13 2019. Because your account is set to auto-renew, we will automatically process charge on June 14 2019. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To cancel please reach us at 1914 600 5288 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 1914 600 5288Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern"Received this scam.
U S TECH SUPPORT is an email address being used by them.
"From: U S TechSupport Date: June 12, 2019 at 2:51 PM Subject: Auto Debit Reminder Auto Debit Transaction Alert Dear Member, Your US Tech Support Protection Plan membership is set to renew on June 12 2019. Because your account is set to auto-renew, we will automatically process charge on June 13 2019. You do not need to take any action; we just wanted to let you know. Thanks for your continued support and have a great day. To cancel please reach us at 909 962 8747 to discontinue.. NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL. Kind Regards, US TechSupport 909 962 8747 Customer Service Mon-Fri: 8am β 8pm Eastern Saturday - 10am β 7pm Eastern"Received this scam.
Received this:"From: malef659-gmail.comSent: 2019-05-28 4:08:00 PM Subject: Your Account Getting Auto-DebitedAuto Subscription Renewal Reminder Dear Member, Your US Tech Support Protection Plan membership is set to renew on May 28 2019. Because your account is set to auto-renew, we will automatically process your next payment on May 29 2019. We will process the payment through Authorize.net. You do not need to take any action; we just wanted to let you know.Thanks for your continued support and have a great day. To STOP please call us at 19097427501 to cancel your membership.NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL. Kind Regards,US TechSupport 19097427501 Customer Service & Sales Mon-Fri: 8am β 8pm Eastern Sat-Sun: 10am β 7pm Eastern"
Received an E-mail from U S Tech Support Auto Subscription Renewal Reminder. Didn't know about U S Tech Support but thanked me for my support over the past 12 mos. and gave me a #(1 972 924 5296) to avoid any recurring payments and to cancel my membership.Called and got a Indian or Pakistani sounding man who I had great trouble understanding who then sent me an ID # and code which I entered and suddenly he had control of my computer.I shut the computer down but don't know if that shut down the scam or if they can now get into my computer. When I re-opened the computer the e-mail was gone. Should I do more?
No, there is nothing you need to do. What they usually do is to trick you into believing your computer is infected with malware and then ask you to pay for their services that you do not need.