Is andybill.store an Untrustworthy Online Store?

Don't bother.
Purchased a vest for a Christmas present in November which never arrived. When I asked for a refund as tracking information indicated it was being returned to sender, they said to keep waiting.
In my opinion these people are no better than thieves.

Don't buy from this company. I purchased a watch and it stopped working after 3 months. They were happy to give me a 50% refund but I had to send it back at my own cost. Why should I have to pay for shipping and be out of pocket and not to get a full refund and who is to say they would refund me once I sent it so I didn't send it back.

"Do not order from this company. AndyHill, not trustworthy. Does not send on time, wrong sizes sent, does not reply to rectify issues, and on and on. Should not be allowed in business. M
I too ordered the heated vests for my 4 older kids. Well not to be.
What a rip off
Kim"

Received via email.

Stay away from this website! Ordered a heated jacket for my wife as a Christmas present on December 12th. Shipping says 8-12 days. It’s now January 22nd and still no product. Been going back and forth with customer service through email. Got a tracking number but it’s been saying that it’s at the airport in China since the 4th. They refuse to give me a refund and tell me just to wait for the jacket and it’s coming. I could’ve flown to China and picked it up myself, two times by now! Next step is going to my bank to try and get a refund! Stay far away from these people as possible!

This company is horrible. Before seeing this, unfortunately I ordered one of their heated vest for my son for Christmas on 12/2/19. When I didn't receive it by 1/6/2020 I emailed them asking for a refund. They emailed back saying the vest was on its way and I could track it. When I tracked it, it Was just being sent out from China that day. After several emails back-and-forth they refused the refund saying it was on its way and to wait for it. I ended up contacting my bank For the refund. Stay away.

Avoid this company. I ordered three heated vests. I ordered two on one order, after 14 days, I hadn't received anything. Ordered a third and paid for express shipping. First order took over 30 days to receive, 2nd order is well over 30 and still has not received. The vests were too small. (X Large is more like a youth size). I tried to contact customer support to send them back. Five emails later, they stopped responding. They asked me if I checked the size chart. (Sent me two emails asking me this). They only respond once a day so everything takes forever. They then wanted me to take a photograph of the vests. I sent pictures, (RIDICULOUS, since its a size issue). They then asked if $3 would be sufficient enough for me to keep the vests. What good does $3 do on vests that don't fit? They never give you the return address. Their website advertises 100% satisfaction guaranteed, 100% refunds, no shipping charges. They only problem is, they don't allow you to return, since they never send an address to return it to. This is a joke of a company. Items came from Singapore, no paperwork, no return address. JUNK!